Book a demo
FEATURES
The full feature list.
All 79 features of SmartMy Feast, grouped by area, each with the first plan that has it. Features marked "With SmartMy …" work when you also use that product.
Compare the plans side by side →ON THIS PAGE
01Set-up02Selling03Paying04Counter05Selling without the network06Table service and kitchen07Printing08Meal planning and engagement09Stock10Purchase11Kitchen production12Food safety records13Portal and apps14With other SmartMy products15Accounting and reports16More in the product01
Set-up
7 featuresOutlets with counters, open days and their own selling methods, payment modes and rulesSet up each canteen, mess or café with its counters, open days, ways of selling, payment modes and rules.
Meal sessions (breakfast, lunch ...) with serving times, changeable per outlet and weekdayBreakfast, lunch and the rest with their serving times, different per outlet and weekday if you need.
Customer types (student, staff, visitor, public ...) with their own price list, subsidy and payment modesStudents, staff, visitors and the public each get their own prices, subsidy and ways to pay.
Items with diet, allergens, calories, add-ons, variants and combosEvery item carries diet, allergens and calories, with add-ons, variants and combos.
A fixed menu per session, with all-day itemsA fixed menu for each session, plus items served all day.
Rotating menu cycles, daily menus built by themselves, festival and "not served" daysRotate menus in cycles so daily menus build themselves, and mark festival and no-service days.
Tax rules per outlet, customer type, food category and order typeTax worked out by outlet, customer type, food category and order type.
02
Selling
7 featuresPay per item at the counterCustomers pick items and pay at the counter.
Tokens and coupons: single meal, pack or value, with validity and a code for print, QR or cardSell tokens and coupons for a single meal, a pack or a value, valid for a period, with a code printed or on QR or card.
Meal plans (daily to yearly) with sessions, weekdays, holidays, opt-out with credit, joining and leaving part-waySell meal plans from a day to a year, with sessions, weekdays, holidays, opt-outs that give credit, and joining or leaving part-way.
Pre-booking of meals paid from the wallet, cancel with refund, no-show rule per outletCustomers book meals ahead from their wallet and cancel with a refund; each outlet sets its no-show rule.
Promotions: percent or amount off, buy X get Y, happy hour, coupon code, applied after approvalRun discounts, buy-one-get-one, happy hours and coupon codes, applied once approved.
Account customers with a credit limit and one monthly invoiceDepartments or companies eat on account up to a credit limit and get one invoice a month.
Catering orders with advance and final invoiceTake catering orders with an advance and a final invoice.
03
Paying
6 featuresCash, card and UPI recorded with a reference; UPI QR with the amount on the counter screen (the cashier confirms)Take cash, card and UPI with a reference; the counter screen shows a UPI QR with the amount and the cashier confirms.
Prepaid wallet with top-up at the counter, minimum balance, low-balance alert and refund at exitCustomers top up a prepaid wallet at the counter, with a minimum balance, a low-balance alert and a refund when they leave.
Wallet top-up online from the portal or the appCustomers top up their wallet online from the portal or the app.
Spending controls per customer: daily / weekly limits, blocked items, allergy and diet alertsSet daily or weekly limits and blocked items per customer, with allergy and diet alerts at the counter.
Complimentary and guest meals with approval above a limitGive complimentary and guest meals, with approval above a limit.
One wallet per person across the group's companies, with settlement between companiesA person has one wallet across the group's entities, and the entities settle between themselves.
04
Counter
7 featuresCustomer found by card or QR; the screen shows name, wallet, entitlement, limits and alertsScan the card or QR and the screen shows the name, wallet, what the person is entitled to, limits and alerts.
One-tap serve of the meal a token or plan covers; second serving blocked unless allowedServe a meal covered by a token or plan in one tap; a second helping is blocked unless allowed.
Shifts: opening cash, cash in / out, count by note and coin, short / excess, X and Z reportsOpen the shift with cash, record cash in and out, count notes and coins, see short or excess, and print X and Z reports.
Voids and refunds (full, part, by item) with a reason and supervisor PINVoid or refund all, part or one item, with a reason and a supervisor PIN.
Line and bill discounts with reason and limits by cashier, supervisor and administratorDiscounts on a line or a bill need a reason and stay within the limits of the cashier, supervisor or administrator.
Bill numbers without gaps per counter; reprints marked "duplicate copy"Bill numbers run without gaps per counter, and reprints say "duplicate copy".
Tax invoice on a paid orderIssue a tax invoice for a paid order.
05
Selling without the network
1 featuresThe counter keeps selling offline, checking entitlement, limits and wallet itself; sales sent once when back; conflicts go to the supervisorWhen the network drops, the counter keeps selling and checks entitlements, limits and wallets itself; sales go up when it is back and conflicts go to the supervisor.
06
Table service and kitchen
5 featuresFloors and tables; captain bills with guests, seats and notes; courses with hold and fireSet up floors and tables; captains take orders with guests, seats and notes, and hold or fire courses.
Split, merge and move bills; several payment methods and part payments on a billSplit, merge and move bills, and pay one bill with several methods or in parts.
Takeaway, pre-order pickup, dine-in and in-campus delivery orders, with packing chargesTake takeaway, pre-order pickup, dine-in and in-campus delivery orders, with packing charges.
Kitchen screens by station: new / preparing / ready / done, late flag, recallEach kitchen station sees its orders as new, preparing, ready and done, with late orders flagged and recall.
Self-order kiosk (scan the card, pick, pay from the wallet)Customers scan their card at a kiosk, pick their meal and pay from the wallet.
07
Printing
2 featuresReceipts and token slips on network thermal printers, cash drawer through the printerPrint receipts and token slips on network thermal printers, and open the cash drawer through the printer.
Kitchen tickets printed at the printer of their stationEach kitchen station gets its own tickets on its own printer.
08
Meal planning and engagement
6 features"Are you eating?" answers per meal before the cut-off; headcount per session frozen at the cut-offMembers say whether they are eating each meal before the cut-off, and the headcount is frozen at the cut-off, so less food is wasted.
Polls on future menus and star ratings per dishMembers vote on future menus and rate each dish with stars.
Points, streaks, badges, leaderboards and rewards; no-show penaltyPoints, streaks, badges, leaderboards and rewards encourage answering on time, with a penalty for no-shows.
Loyalty points for public customers, spent at the counter or the portalPublic customers earn loyalty points and spend them at the counter or the portal.
Weekly menu emailed to plan members and parentsPlan members and parents get the week's menu by email.
Parents told of each meal their child is served (where the outlet says so)Parents hear about each meal their child is served, where the outlet turns this on.
09
Stock
2 featuresStock per store with batches and use-by dates, reorder levels and suggested requestsKeep stock per store with batches and use-by dates, reorder levels and suggested requests.
Issue, return and transfer requests with approval; stock counts; wastage with reasonRequest issues, returns and transfers with approval, count stock and record wastage with a reason.
10
Purchase
3 featuresPurchase requests, quotations compared, orders, receipts with accepted / rejected, bills checked against receiptsRaise purchase requests, compare quotations, order, receive with accepted and rejected quantities, and check bills against receipts.
Rate contracts, daily market rates, vendor rating, vendors' food licence expiryKeep rate contracts and daily market rates, rate vendors, and track their food licence expiry.
Central purchase for a group, each company's share billedBuy centrally for a group and bill each entity its share.
11
Kitchen production
3 featuresRecipes with yield, loss and cost; forecast per session; production plan with shortfall and one-click requestRecipes with yield, loss and cost; forecast each session, plan production and request any shortfall in one click.
Central kitchen dispatch to outlets with receipt, and billing between companiesA central kitchen dispatches to outlets with a receipt, and bills between entities.
Leftovers, plate waste, cost per plate and food cost %Measure leftovers and plate waste, cost per plate and food cost percentage.
12
Food safety records
1 featuresEquipment temperature log, cleaning / opening / closing checklists, food samples keptLog equipment temperatures, cleaning, opening and closing checklists, and food samples kept.
13
Portal and apps
6 featuresCustomer web portal: menu for 14 days, wallet, plans and tokens, answers, polls, ratingsCustomers see 14 days of menus, their wallet, plans and tokens, and answer polls and ratings on the web.
Parents look after their children's accounts and set spending limitsParents manage their children's accounts and set spending limits.
Customer app: QR card, today's meals, menu, wallet, bookings, historyThe customer app holds the QR card, today's meals, the menu, wallet, bookings and history.
Counter app in counter mode (serve, sell, wallet, sales, shift)A tablet app for the counter: serve, sell, wallet, the day's sales and the shift.
Counter app in captain, kitchen screen and kiosk modesThe same app works as the captain's order pad, a kitchen screen or a self-order kiosk.
Counter app in chef and storekeeper modesChefs and storekeepers use the app for production and stock.
14
With other SmartMy products
10 featuresMess plan given at hostel check-in and ended at check-out; leave opts outThe mess plan starts at hostel check-in and ends at check-out; approved leave opts the resident out.
Residents out of the hostel for hours left out of the day's kitchen headcountResidents who are out are left out of the day's kitchen headcount.
Students as customers, parents as contacts; meals charged to the fee ledgerStudents are customers and parents their contacts; meals can be charged to the Campus fee ledger.
Late fee on mess fee duesUnpaid mess fees attract a late fee on the Campus ledger.
Staff meal policySet a staff meal policy, such as subsidy and entitlements, from SmartMy HRMS.
Staff meals and wallet top-ups deducted from salary, with a monthly limitStaff meals and wallet top-ups are deducted from salary, within a monthly limit.
Kitchen staff roster of the day from their shifts, leave and holidays; medical fitness certificates with remindersThe kitchen's roster for the day comes from shifts, leave and holidays, with medical fitness certificates and reminders.
Visitor meals charged to the host departmentMeals given to visitors are charged to the department of the person they came to see.
Complaints about food as helpdesk tickets: a low meal rating with a comment opens a ticketA low meal rating with a comment opens a helpdesk ticket, so complaints are followed up.
Spreadsheet import of customers with type, diet, card and opening wallet balanceBring customers in from a spreadsheet with type, diet, card and opening wallet balance.
15
Accounting and reports
5 featuresShift report (X and Z) with the day's takings by payment modeThe shift report shows the day's takings by payment mode.
The day's sales by counter, cashier, item and payment modeThe day's sales by counter, cashier, item and payment mode.
Meals planned / served / opted out / no-showsMeals planned, served, opted out and no-shows.
Daily accounting entry: advances, revenue on serving, subsidy and complimentary by cost centre, food cost, wastageOne accounting entry a day for advances, revenue as meals are served, subsidy and complimentary meals by cost centre, food cost and wastage.
Full analysis and dashboard: stock, purchase, production, discounts, liabilities, scorecards per outletA dashboard for stock, purchase, production, discounts, liabilities and a scorecard per outlet.
16
More in the product
8 featuresMenu board and order-ready screen per outlet (web address or TV app), with running promotionsShow the menu and the order-ready screen on a TV or any screen per outlet, with running promotions.
"Your order is ready" message to the customerCustomers get a message when their order is ready.
Manager app: today and tomorrow per meal, prepared and served, money and food cost, ratings, the week's menuManagers see today and tomorrow per meal, what was prepared and served, money and food cost, ratings and the week's menu on the phone.
Push to those who run the service: approvals waiting, a meal ran short or was over-cookedThe people running the service get phone alerts for approvals waiting and meals that ran short or were over-cooked.
Staff chatKitchen and counter staff chat with each other inside SmartMy, one to one or in groups.
Card machines take the amount from the counterThe card machine picks up the amount from the counter, so nobody types it twice.
Orders from delivery platformsOrders from delivery platforms arrive at the counter and kitchen with the others.
Face recognition at the counterCustomers can be recognised by face at the counter instead of a card.
See which plan has what.
Compare plans