Home Features Who it's for Apps Security Plans Talk to us

Food service dashboard and outlet scorecards

Open Food Service and see the day's sales, bills and reversed bills at once, in every plan. On Scale a nightly scorecard per Entity adds food cost %, waste, stock value, items to reorder and what you owe customers. It has charts per outlet and analyses of stock, purchase, production and discounts.

PLANSScale only

Compare plans How it works

The problem it solves

To know how the canteens did yesterday, someone collects figures from each outlet and builds a spreadsheet.
Money sitting in wallets, unused tokens and plan meals is owed to customers, and nobody knows the total.
One outlet's food cost climbs for weeks before anyone compares it with the others.
The owner of a group of Entities cannot see all of them side by side.

How it works

Open Food Service. The Dashboard is the first screen: sales, bills, sales today and reversed bills, with sales by day and by outlet.
On Scale, every night the system builds a scorecard for each Entity for the day before, after the day's meal and stock figures.
Open Reports > Dashboard: each Entity's latest scorecard. Then charts for 7, 30 or 90 days: revenue, meals served and no-shows, food cost % per outlet and the ten best sellers.
Open Reports > Group Dashboard for one scorecard per Entity and day, as cards, a list with totals, a pivot or a graph. Press Refresh Now to build today's at once.
From a scorecard, Meals and Money opens the month's figures per outlet and session, and Stock opens the stock per store and item.
For detail, open the analyses under Reports: stock, stock counts, wastage, production, purchase prices, purchases by vendor, discounts and items on the house.

Everything it does

The Dashboard (every plan)

Tiles: Sales, Bills, Sales today and Reversed bills, with a trend line on sales
Charts: Sales by day and Sales by outlet
Shared with the roles that open Food Service. Each figure is worked out as the viewer, so each person sees only the Entities and records they may see
Built on the SmartMy dashboard screen, where people can arrange it and build private dashboards

The scorecard per Entity and day (Scale)

Revenue of the day and of the month; plates; plan meals, opted out and no-shows of the day
Food cost and food cost % of the month; subsidy and complimentary of the month
Waste of the month: stock written off, leftovers discarded and food voided after cooking, at cost
Stock value, items to reorder, batches expiring within 7 days
Owed to customers: wallet balances, unused tokens and unused plan meals, apart and in total
Central kitchen dispatches received in the month; cash short in cashier shifts in the month

Charts (Scale)

Period: 7, 30 (to start with) or 90 days
Revenue, meals served and no-shows per day
Food cost % per outlet over the period
The ten best-selling items by sales

Analyses under Reports (Scale)

Stock Value and Expiry: quantity, value, age and next expiry per store and item. Filters: Expiring within 7 Days, Expired, Below Reorder Level and Older than 30 Days
Stock Count Differences, Wastage Analysis (by store and reason), Production Analysis (planned against made, standard against actual cost)
Purchase Prices over the months and Purchases by Vendor
Discounts by Cashier and On the House: by cashier, reason, approver, outlet, shift and day
Meals and Money per Day and Prepared and Served, per outlet and meal

Who uses it

Food AdministratorReads the scorecards and charts of every Entity they work in, and refreshes them.

AccountsFollows what is owed to customers, subsidy, food cost % and cash short.

Kitchen Manager / ChefReads production, leftovers and meal analyses.

Storekeeper and Purchase OfficerRead the stock, wastage and purchase analyses.

Where you use it

Web: Food Service > Reports > Dashboard (every plan)
Web: Food Service > Reports > Dashboard and Group Dashboard (Scale; Accounts and Food Administrators)
The SmartMy Feast Manager app: today's headcount, and meals and money per day for the outlets you manage. Built and in testing, not in the app stores yet
Not built: a scorecard record per outlet. The scorecard is per Entity, and per-outlet figures are in the charts and in Meals and Money per Day
Not built: scorecards or dashboards emailed on a schedule

What you control

Settings

The period of the charts: 7, 30 or 90 days; 30 to start with
The scorecards are built every night; Refresh Now builds them at once

Questions

Is there a dashboard in the Starter plan?

Yes. Food Service opens on a dashboard with sales, bills, sales today, reversed bills, and sales by day and by outlet. The scorecards, charts and analyses come with Scale.

Can I compare several Entities?

Yes. The Group Dashboard shows one scorecard per Entity and day, side by side, with totals. You see the Entities you work in.

What does Owed to customers include?

Money in customers' wallets, the unused value of active tokens and the unused value of active meal plans, each also shown apart.

Why does the dashboard say there are no scorecards yet?

Scorecards are built every night. Before the first night, press Refresh Now under Reports > Group Dashboard.

Is there a scorecard for each outlet?

The scorecard is per Entity. Food cost % per outlet is a chart on the dashboard. Meals and Money per Day gives each outlet's revenue, food cost and margin per meal.

Related features

ACCOUNTING AND REPORTSDaily sales and meals served reportsSee what each outlet, counter, cashier and item sold and how it was paid. See how many plan meals were planned, opted out, served and missed per meal. The reports open as a pivot, a chart or a list, and the meal figures are built every night.KITCHEN PRODUCTIONFood cost, leftovers and plate wasteRecord what was left after each meal and what became of it, and weigh the plate waste. Every night SmartMy Feast works out the cost per plate and food cost % of each outlet and meal. It sets what was cooked against who came, with the reasons in plain words.STORES AND PURCHASEStock per store with batches and use-by datesKeep the stock of your main store, kitchen store and outlet stores apart, with each batch and its use-by date. Stock that expires first goes out first, and each store asks for more by itself when an item falls below its reorder level.COUNTERVoids, refunds and discounts with a supervisor PINDiscounts on a line or a whole bill need a reason and stay within the cashier's, supervisor's and administrator's limits. Voids and part refunds need a reason and a supervisor, who approves with a PIN on the cashier's own tablet.PORTAL AND APPSManager app with alertsSmartMy Feast Manager puts the mess or canteen on the manager's phone. It shows today's and tomorrow's meals with the forecast, prepared against served with the reasons, and money and food cost. Also ratings, approvals and the week's menu. Its screens sit in the Menu under the same areas as the web.PAYINGSeveral EntitiesRun the canteens of several colleges, schools or offices under one account, each as its own Entity with its own outlets, taxes and bill series. Customers, sessions and payment modes can be shared, and with Scale a central kitchen and central purchase serve them all.

See it with your own menu.

Tell us how many outlets you run and how people pay today. We will show you a day in your mess or canteen on SmartMy Feast.

Talk to us Compare plans