Cash, card and UPI payments
Take cash, UPI and card at the counter, along with the wallet, tokens and the other payment modes your outlet allows. UPI shows a QR code for the exact amount, and every payment goes to its own journal for the day's takings.
PLANSEvery plan
The problem it solves
- The cash box, the UPI app and the card slips never add up to the day's sales.
- Customers wait while the cashier types the amount into a UPI app.
- Nobody can tell which counter took which UPI payment.
How it works
- Under Food Service > Configuration > Billing > Payment Modes, check the modes you use and give each its journal.
- On the UPI mode, fill in your UPI ID and payee name.
- On each outlet, choose which payment modes it accepts, and for which customer types.
- At the counter the cashier taps a payment button. Cash opens the drawer. UPI shows a QR code for the amount.
- The cashier confirms once the money is in. The payment is recorded with its mode, counter, shift and cashier.
- At shift close the cash is counted against what the system expects, and the takings by mode go to accounting.
Everything it does
Payment modes
- Cash, UPI, Card, Online Payment, Wallet, Fee Ledger, Payroll Deduction, Customer Account, Coupon, Complimentary
- Each mode has a kind, a journal and the customer types that may use it
- Wallet, Fee Ledger, Payroll Deduction and Customer Account need a known customer
- Fee Ledger needs SmartMy Campus fees and Payroll Deduction needs SmartMy HRMS payroll
UPI
- The tablet shows a QR code with your UPI ID, payee name and the exact amount
- The customer pays from any UPI app and the cashier confirms on seeing the money
- The cashier can type the UPI reference; it is optional
- The QR code can also print on the receipt
- Not built: automatic confirmation from the bank; the cashier confirms each UPI payment
Card
- Without a linked card machine, the cashier runs the card on the bank's machine and taps Card
- No slip number is typed for such a card payment on the Sell tab
- With a linked card machine (Growth), the amount is sent to it and the approval comes back (see Card machine link)
At the counter
- One payment mode per sale on the Sell tab
- Table bills (Growth) take several modes and part payments, and print a bill before payment
- Change due is shown for cash
- In the back office, Pay on an order takes any allowed mode with a reference
Takings
- Each payment is tied to the counter, the shift and the cashier
- The shift close counts cash against the expected amount, by denomination
- With Scale, the day's takings by mode post to their journals in the daily accounting entry
Who uses it
CashierTakes payment and confirms UPI and card.
SupervisorChecks the shift close and the cash difference.
Food AdministratorSets up the payment modes, the UPI ID and the modes each outlet accepts.
AccountsReads takings by mode and matches them with the bank.
Where you use it
- The SmartMy Feast Counter app: payment buttons on the Sell tab, and Tables in Growth (built and in testing, not in the app stores yet)
- Web: Food Service > Configuration > Billing > Payment Modes; Pay on an order under Food Service > Selling > Orders > Orders
- Not built: automatic UPI confirmation; a payment taken by a delivery platform is recorded only as the platform's mode
What you control
Settings
- Payment modes: Cash, UPI, Card, Wallet and the others are made for you; set the journal of each
- UPI ID and payee name: empty until you fill them
- Accepted modes per outlet: chosen by you
Works with
SmartMy CampusFee Ledger charges a student's meal to the fee account (Growth).
SmartMy HRMSPayroll Deduction takes an employee's meals from salary (Growth).
Questions
Does UPI confirm by itself?
No. The tablet shows a QR code for the exact amount. The cashier confirms once the money shows in your UPI app or bank.Can a customer pay part by cash and part by UPI?
On table bills in Growth, yes. On the Sell tab one sale is paid one way.Do we need a card machine to take cards?
No. Use your bank's machine and tap Card. A linked card machine, in Growth, sends the amount and brings back the approval.Where do the takings go in the books?
Each mode has its journal. With Scale, the daily accounting entry posts the takings by mode.Related features
PAYINGCard machine linkLink a card machine to a counter so the amount goes to the machine. The customer taps or inserts the card, and the approval comes back to the bill. Card brand, last four digits and approval code are kept, and refunds go back to the card where the provider allows.PAYINGPrepaid walletEach customer has a food wallet. It is topped up at the counter or in the office, in Growth also online, and spent at every counter by scanning the card. Every change is an entry that is never edited, only reversed, and a low balance raises an alert.COUNTERShifts, cash count and X and Z reportsEach cashier opens a shift with the cash in the drawer and records cash in and out with a reason. At closing they count by note and coin. The system works out the expected cash, the shortage or excess and the X and Z reports.SELLINGPay per item at the counterThe cashier scans the customer's card or picks the customer type, taps the items and takes payment. Prices, subsidy and taxes follow the customer type, the bill gets a number without gaps and the receipt prints on the counter's printer.ACCOUNTING AND REPORTSDaily accounting entry for food serviceOnce a day SmartMy Feast posts one journal entry per Entity for everything the food service did. It covers money taken by mode, wallet and plan advances, revenue as meals are served. Also subsidy and complimentary meals by cost centre, taxes, and, if you choose, food cost and wastage.TABLE SERVICE AND KITCHENReceipts and token slips on thermal printersThe counter tablet prints receipts, token slips and kitchen tickets on network thermal printers that take ESC/POS. On cash sales it opens the cash drawer through the receipt printer. Printers are set up once in the back office and reach every tablet.
See it with your own menu.
Tell us how many outlets you run and how people pay today. We will show you a day in your mess or canteen on SmartMy Feast.