Items with diet, allergens and combos, and a fixed menu
Each item carries its diet, allergens, calories and spice level, the outlets that sell it and its category. Give each session a fixed menu, mark tea and drinks as sold all day, and strike out a dish that ran out.
PLANSEvery plan
The problem it solves
- A child with a peanut allergy is served a sweet with groundnuts because nobody at the counter knew.
- The cashier sells dinner items at breakfast because every item is on one long list.
- A dish runs out at 1 pm and people keep paying for it.
- Parents ask what is in the food and how much of it is fried.
How it works
- Add the item under Food Service > Items > Menu and Retail Items. A menu item is cooked here; a retail item is sold as bought.
- On the Food Service tab fill in the category, diet, allergens, calories and spice level, and the outlets that sell it.
- Open the outlet and press Fixed Menu. Pick the items for each session and save. A one-day menu is kept and published each day by itself.
- Tick All Day on items such as tea, water or chips so they sell in every session.
- Tick Sell from the Session's Menu on the outlet's Menus tab. The counter then offers the session's menu and the all-day items; anything else needs a supervisor.
- When a dish runs out, mark it sold out from the counter or the kitchen. It is struck out for the day and back the next morning.
Everything it does
Items
- Food Service Use: Menu Item, Retail Item or Raw Material; Prepared Item (sub-recipe) with Scale
- Food Category, in a tree such as Snacks > Fried
- Diet: Vegetarian, Egg, Non-vegetarian, Jain or Vegan
- Allergens: ten come ready (Milk, Egg, Peanut, Tree Nuts, Gluten, Soy, Fish, Shellfish, Sesame, Mustard); add your own
- Calories (kcal) and Spice Level: Not spicy, Mild, Medium or Hot
- Sold at: the outlets; empty means every outlet of the Entity
- Sizes such as small and large are product variants; an item's barcode can be scanned at the counter
Combos and add-ons
- A combo has parts, each a fixed item or a choice between items, with a default choice and a quantity
- Add-ons are extras listed on the item
- Not used by any selling screen yet: the counter, the kiosk and the booking pages do not offer add-ons or the choices inside a combo. Sell an extra as its own item and a combo as one item at its price
The fixed menu
- Fixed Menu on the outlet: the items of each session, the same every day
- Kept as a one-day menu cycle whose daily menus are published at once
- Daily menus are prepared 7 days ahead to start with, by a daily job and whenever the menu changes
- A daily menu changed by hand is kept until you press Rebuild from Cycle; Publish and Unpublish on each menu
- Rotating menus over several days and festival days need Growth
At the counter
- Sell from the Session's Menu: the session's published menu and the All Day items. An item off the menu needs a supervisor, recorded on the line
- Sold Out Today: marked from the counter or the kitchen. It is not sold at the counter or the kiosk, struck out on the menu board, back the next day
- With Growth, the counter shows a red alert when an item contains an allergen of the customer or is not vegetarian for a vegetarian customer
Who uses it
Food AdministratorAdds items, categories and allergens and decides which outlets sell what.
Kitchen Manager / ChefKeeps the fixed menu and the daily menus, and marks dishes sold out.
CashierSells from the session's menu, marks a dish sold out, asks a supervisor for an item off the menu.
Diner and parentSee diet, allergens and calories on the portal and in the app (Growth).
Where you use it
- Web: Food Service > Items (Menu and Retail Items, Raw Materials). Food Service > Menus > Daily Menus. Fixed Menu on the outlet. Food Service > Selling > Orders > Sold Out Today
- The SmartMy Feast Counter app: sells by session menu and marks dishes sold out (built and in testing, not in the app stores yet)
- The diner portal and the SmartMy Feast app: the menu with diet, allergens and calories (Growth). The app is built and in testing, not in the app stores yet
- Not built: add-ons and combo choices at the counter, kiosk or booking pages
What you control
Settings
- Menus Prepared (days ahead): 7
- Publish Menus Automatically: off (the fixed menu publishes its own daily menus)
- Sell from the Session's Menu: off
- All Day: per item, off
Approvals
- Counter approvals: an item off the session's menu needs a supervisor's PIN at the counter
Questions
Can the counter warn about allergies?
Yes, with Growth. When a scanned customer's allergies match an item's allergens, or a vegetarian is sold a non-vegetarian item, the counter shows a red alert. The cashier decides with the customer.Can customers pick the drink inside a combo at the counter?
Not yet. Combos and add-ons are recorded on the item, but no selling screen offers the choices. Sell the combo as one item at its price.Our menu is the same every day. Do we need menu cycles?
No. Use Fixed Menu on the outlet, in every plan. Menus that rotate over several days, and festival days, need Growth.Related features
SET-UPRotating menu cycles and festival daysWrite a rotating menu once, for a week, a fortnight or any number of days, and the daily menus build themselves for each outlet. Mark festival menus, extra dishes and days when a meal is not served.SET-UPOutlets, counters and meal sessionsSet up each mess, canteen, tuck shop or cafe as an outlet with its own counters, open days, meal sessions, selling methods and payment modes. Serving times and cut-offs can differ by outlet and by weekday.PAYINGSpending limits, blocked items and allergy alertsSet a daily and a weekly spending limit for a customer, and block items or categories they must not buy. The counter shows a red alert for their allergies and diet. Parents set limits for their children on the portal or in the app.SELLINGPay per item at the counterThe cashier scans the customer's card or picks the customer type, taps the items and takes payment. Prices, subsidy and taxes follow the customer type, the bill gets a number without gaps and the receipt prints on the counter's printer.TABLE SERVICE AND KITCHENMenu board and order-ready screenA TV in the dining hall shows the meal's menu with prices, photos and offers. It also shows the order numbers being prepared and ready, with a chime. It opens at a secret web address or in the SmartMy Feast Display app.KITCHEN PRODUCTIONRecipes, forecasts and production plansWrite each dish as a recipe with its yield, preparation loss and cost. Each meal gets a forecast of how many will eat and what to cook. The kitchen's day becomes a production plan with the raw materials it needs. Any shortfall goes to the store in one click.
See it with your own menu.
Tell us how many outlets you run and how people pay today. We will show you a day in your mess or canteen on SmartMy Feast.