WHATSAPP · EMAIL · INSTAGRAM · ADS · AGENCIES
Every chat, campaign and lead, in one place.
WhatsApp, Instagram, Messenger, web chat and email land in one inbox, answered by your team or by an AI agent that knows your products. Outreach, broadcasts, social posts and Meta ads run from the same contacts, and each sale is traced to the message that brought it.
Shops and online stores · Service businesses · B2B sales teams · Marketing agencies
WITHOUT IT
What goes wrong without it.
×WhatsApp on three phones, Instagram on another, and an email inbox nobody checks.
×Leads from Facebook ads sit in a spreadsheet until Monday.
×Broadcasts go to people who never opted in, and the number gets blocked.
×Cold email goes from one mailbox until it lands in spam.
×A customer asks the price at 11 at night and waits until morning.
×Ads spend money, and nobody can say which sale they brought.
ONE INBOX · EVERY CHANNEL
SmartMy Marketing at work.
Your team answers WhatsApp, Instagram, Messenger, web chat and email from one inbox. The AI agent drafts a reply or answers by itself out of hours, sends a cart and a payment link, and hands the chat to a person when it should.WhatsApp · MayaPaid 2,450 · cart from chat
Weekend offer1,204 read · 86 replies
Leads from ads today37 · 12 called
HOW IT RUNS
How a lead becomes a sale.
01
FoundAn ad, a form, a post or a message brings the person in, with their consent recorded.02
AnsweredThe inbox, or the AI agent, replies at once on the channel they used.03
Followed upA journey sends the next email or WhatsApp at the right time, and stops when they reply.04
SoldA cart and a payment link in the chat, or a quotation from Sales.05
Brought backReorder, win-back and left-the-cart journeys run from what they bought.06
CountedEach sale is credited to the touch that brought it, and reported back to Meta.WHAT IT DOES
See all features →Compare plans →What it does.
01
One inbox
Every channel, every conversation.✓WhatsApp, Instagram, Messenger, web chat, email
✓Assign, notes, templates after 24 hours
✓Consent and STOP kept per contact
02
AI agent
Answers from what you sell.✓Suggests a reply, or answers by itself
✓Products, prices, documents, carts
✓Hands over to a person
03
Email outreach
Many mailboxes, kept out of spam.✓Sending spread over mailboxes with limits
✓Domain checks, verification, bounce stop
✓A reply ends the sequence
04
WhatsApp outreach and broadcasts
Only to people who said yes.✓Approved templates, A/B tests up to five versions
✓Opt-in words, QR codes and links
✓Read, clicked and replied counted
05
Journeys
The next message, at the right time.✓Waits, emails, WhatsApp, If / Else
✓Started by forms, tags or purchases
✓A goal reached ends the journey
06
Selling in chat
From question to payment in one thread.✓Carts and payment links
✓Quotations from Sales or SmartMy Trade
✓Your Meta catalogue in WhatsApp
07
Leads from ads and forms
Into your contacts in seconds.✓Facebook, Instagram and Google lead forms
✓Your own forms on any website
✓A call task for the right person
08
Social
Plan, approve, publish, answer.✓Posts to Facebook and Instagram
✓Comments with hide rules and sentiment
✓Reach and the best times to post
09
Ads
Meta ads built, run and measured.✓Ad builder with AI text and pictures
✓Segments as custom audiences
✓Sales sent back as conversions
10
Agency mode
Many clients, one team.✓An entity and a portal per client
✓Monthly client reports
✓Retainers, time and invoices
01WhatsApp sequences: free text in the 24-hour window, over several numbersEmail and WhatsApp in one sequence, with plain text inside the 24-hour window.How it works →02Journeys on purchases: ordered, delivered, paid, buy again, stopped buyingBuy-again and win-back journeys from sales orders, counter bills and online orders.How it works →03Revenue by sourceEvery order credited to the broadcast, sequence, ad or chat that brought it.How it works →04Usage per client, retainers, time and the month's invoiceRetainer, extra hours and usage on each client's monthly invoice, in one press.How it works →05The AI agent finds homes and books viewings, with SmartMy LeaseThe AI agent offers your free units and books viewings in the chat.How it works →
SECURITY AND DATA
Opted in, or not sent. Each client kept apart.
Opt-in firstMarketing on WhatsApp goes only to people who opted in, with the source and proof kept. STOP opts them out at once.
Only hashes leaveCustom audiences and conversions send Meta SHA-256 hashes of email and phone numbers, never your contact list.
Each client kept apartIn agency mode each client has its own entity. The client's people see their portal; your team sees the clients it works on.
Tracking after consentWebsite tracking starts only after the visitor agrees, and email open tracking is off unless you turn it on.
Good to know before a demo
What SmartMy Marketing does not do today, so you hear it here first.
A phone appThe inbox and everything else run in the browser, on a phone or a computer.
NOT YETConnecting through SmartMy's Meta appWhatsApp, Instagram and Facebook connect through SmartMy's Meta app, which is waiting for Meta's review.
IN PROGRESSGoogle, LinkedIn, X and YouTube accountsSocial, ads and reviews work with Meta today. Google Ads lead forms already come in.
NOT YETLanding pages and funnelsForms with their own page are there; full landing pages are not.
NOT YETA published priceTell us your channels and volumes for a quote.
ON REQUESTQuestions and answers
Who is SmartMy Marketing for?
Any business that sells through messages, email, social media and ads, and marketing agencies that run all of that for their clients.
Can we send a WhatsApp broadcast to all our customers?
Only to those who opted in. Everyone else is kept as not sent, with the reason. That is WhatsApp's rule, and it keeps your number from being blocked.
Does the AI agent answer on its own?
Only when you let it: never, out of hours, while nobody is assigned, or always. It answers from your products, prices and documents, and hands the chat to a person when it cannot help or is asked to.
Can we connect our online store?
Yes. Shopify, WooCommerce and Magento stores bring in products, orders and customers, and left-the-cart, reorder and win-back journeys run from them.
We are an agency. Can our clients see their own results?
Yes. Each client gets its own entity and a portal, and last month's report goes to the client's people on the 1st.
Do we need other SmartMy products?
No. Marketing stands alone. With Sales or SmartMy Trade, chat carts become quotations; with SmartMy Desk, a chat can become a ticket.
What does it cost?
There is no price list on this site yet. Tell us your channels, your team and how much you send, and we will quote.
See your inbox and campaigns on it.
Tell us which channels your customers use, how leads reach you and how many people answer them. We will connect a channel with you and run your first journey.