Events
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FEATURES
The full feature list.
All 36 features of SmartMy Events, grouped by area, each with the first plan that has it. Features marked "With SmartMy …" work when you also use that product.
Compare the plans side by side →ON THIS PAGE
01Selling02Fans and seating03At the gate04Reports05Messages06Phone apps07With other SmartMy products01
Selling
15 featuresEvents with ticket types, prices (0 = free), quantities and sale datesSet up events with sessions and ticket types, each with its price, tax, quantity and sale dates; free tickets cost you nothing.
Several sessions for one event (a fest over three days, two shows), each with its own capacity and gate timeA fest over three days or a play with two shows is one event; each session has its own date, capacity and gate time.
Sold to signed-in people only, or to the public too; limits per order and per buyer; attendee namesSell only to your own people or to the public as well, cap tickets per order and per buyer, and ask for a name on each ticket.
Terms shown before paying and kept with the orderEntry rules, age limits and refund terms are shown before payment, and the buyer's agreement is kept with the order.
Online payment through the organiser's own gatewayBuyers pay through your own payment gateway, so the money comes straight to you.
Public event pages, order form and My ticketsEach event has its own public page with the order form, and buyers find their tickets under My tickets.
Booking fee passed to the buyerAdd a booking fee that the buyer pays on top of the ticket price.
Tickets held while the buyer pays, so a session is never oversoldTickets and seats are held for a few minutes while the buyer pays, so two people never get the last one.
Numbered receipt for each paid order and one accounting entry per orderEvery paid order gets a numbered receipt, and the sale is posted to your accounts once, with its tax.
Prepaid ticket balance for our fee: top-ups, statement and a low-balance warningOur fee on paid tickets comes from a balance you top up; you see every fee taken and are warned before it runs low.
Early-bird prices and promo codesSell cheaper early-bird tickets for a time and hand out promo codes with a discount.
Add-ons sold with a ticket (meals, parking, merchandise)Sell meals, parking or merchandise with the ticket, handed over against the ticket's QR code.
Counter sales at the venue and the day's closingSell tickets at the venue counter, by cash, card or UPI, and close the day with a count.
Stalls booked by vendors, with approvalVendors apply for stall spaces online; you approve, they pay, and their staff get passes.
Sponsor packages and complimentary ticketsOffer sponsor packages and give complimentary tickets to guests and sponsors.
02
Fans and seating
7 featuresSeat maps with chosen seatsDraw the seat map of your venue and let buyers pick their own seats.
Waiting list when sold outWhen a session sells out, buyers join a waitlist and are told when seats free up.
Ticket transfers, cancellations and refundsBuyers pass a ticket to someone else, cancel within your rules and get refunds back.
Sales alerts (sold out, slow sales)Organisers are told when a session sells out or when sales are slow.
Copy an event with its ticket types and seat-map pricesStart next year's event from this year's, with its ticket types and seat-map prices.
Several organisers on one eventGive one event several organisers, each running it as their own.
Own logo on the event pagesYour own logo on the event pages instead of ours.
03
At the gate
4 featuresQR tickets checked in with the gate appGate staff scan the QR tickets with the gate app, even offline, and see the live count.
Tickets as a PDF and on the phone, reached by a link or under My ticketsBuyers get each ticket as a PDF and as a page on the phone, by the link in their message or under My tickets.
Named gates, re-entry on or off, check-in by hand when a phone is dead, live countName your gates, choose whether people may go out and come back, check people in by name when a phone is dead, and watch the count.
Organisers and gate staff named per event; each sees only their own eventsEach event names its organisers and gate staff, and they see only the events they run.
04
Reports
3 featuresSales, money and attendance reportsSee what sold, what was collected and who came, by event, session and ticket type.
Buyer and attendee lists, exported to a spreadsheetDownload the list of buyers and attendees, with what each agreed to, as a spreadsheet.
Promo code, counter collection, refund and add-on figures in the reportsSee which promo codes were used, what each counter collected and what was paid back.
05
Messages
1 featuresTickets, reminders the day before and on the day, and session changes sent to buyersBuyers get their tickets, a reminder the day before and on the day, and a message if a session moves or is cancelled.
06
Phone apps
2 featuresSmartMy Events app: buyers buy and keep their tickets; staff check in, sell at the counter (Growth) and decide stall applications (Business)One app for both sides: buyers find events, buy and carry their tickets; your staff check in, sell at the counter and decide stall requests.
SmartMy Events Gate app for gate volunteers: scan, find a ticket, live count, works without signalA simple app for gate volunteers: scan tickets, find one by name, see the count, and keep scanning when the signal drops.
07
With other SmartMy products
4 featuresBuyers recognised as parent, student, staff or alumnus; ticket types for each, with limits per familyParents, students, staff and alumni who sign in see the ticket types meant for them, with limits such as two parent passes per student.
Invitations to classes and sections, and an Events tile on the parent portalInvite the whole school or chosen classes and sections; families get the invitation and find events on the parent portal.
Participant passes for the students taking part, from a class or activity listStudents who perform or volunteer get free passes, issued from a class or activity list.
The venue is a facility, reserved for every session when the event is publishedPick a hall from your facilities as the venue, and it is booked for every session when the event goes live.
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