Copy an event with its ticket types and prices

Start next year's annual day from this year's. The copy keeps the ticket types, prices, seat-map sections, terms, staff and more, with every date moved to the new first session.
PLANSScale only

The problem it solves

  • Every year the same event is typed in again, and last year's prices are lost.
  • Seat sections, staff and refund rules are set up from memory.
  • Early-bird dates are copied but not moved, and the sale closes on day one.

How it works

  1. Open the event and click Copy (event managers).
  2. Type the new name and the date in First Session on. It starts a year on, on the same weekday.
  3. Click Copy. The copy opens as a draft.
  4. Its sessions keep their times and the days between them. Sale windows, early prices and promo codes move by as many days.
  5. Check the copy, give by-code ticket types a new code, and publish.

Everything it does

Copied

  • Sessions, moved to the new dates, with their gate times
  • Ticket types with their early prices and sale windows, moved
  • Add-ons, the description, terms and refund terms, gates and staff, organisers
  • Seat sections and blocked seats, on the copy's ticket types and sessions
  • Promo codes, without their uses, with their dates moved
  • Invitation classes (with SmartMy Campus), stall spaces and sponsor packages

Not copied

  • Orders, tickets, refunds and the waiting list
  • Stall applications and sponsors
  • The codes of By Code Only ticket types: type a new one

After copying

  • The copy is a draft; publishing runs the usual checks
  • With SmartMy Facility, the venue is reserved for the new sessions when the copy is published

Who uses it

Event managerCopies an event and checks the copy before publishing.
Event organiserPrepares the copied event once they are named on it.

Where you use it

  • Web: Copy at the top of the event
  • Not in the app
  • Not on Starter or Growth

What you control

Settings

  • First Session on: one year on, on the same weekday
  • Name: the event's name with (copy)

Questions

Are last year's buyers copied?

No. Orders, tickets, refunds and the waiting list stay with the old event.

Do early-bird dates move?

Yes. Early prices, sale windows and promo code dates move by as many days as the first session.

Why does a ticket type need a new code?

Codes of By Code Only ticket types are not copied, so last year's link does not open this year's hidden tickets.

Who can copy an event?

Event managers, on Scale.

Is the facility booked for the copy?

With SmartMy Facility, the venue is reserved for the new sessions when the copy is published, as for any event.

Related features

See your next event on it.

Tell us what you are running, how many people come and how you sell today. We will set up the event with you on SmartMy Events.