SECURITY AND PRIVACY
One ticket, one entry. Money is never edited.
One entry per ticket
The QR carries a random code. A second scan of the same ticket is refused with the time and the gate of the first.Gate staff see their gate
Gate staff see only the sessions they are named on, and check in by hand only with a reason.Sellers see their counter
A counter seller sells and closes their own day; the difference between counted and expected is kept.Organisers see their events
Organisers run their own events; the event manager sees them all.Never sold twice
Tickets and seats are held for one buyer while they pay. Two buyers cannot get the same seat.Money is reversed, not edited
A paid order is not edited: a cancellation or refund is its own record, with a reason and a name.Terms kept
What the buyer agreed to before paying is kept with the order.Your own gateway
Payments go through your own gateway into your account; we never hold the money.Where data is kept and how long it is kept after you leave are set in your agreement with us.