Add-ons sold with a ticket: meals, parking, merchandise
Sell food coupons, T-shirts in sizes or parking with the tickets. Each add-on has its price, tax and limit. It is handed over once at the event, against the QR of any ticket of the order.
PLANSFrom Growth
The problem it solves
- Food coupons are sold on paper at a separate table and the money is counted twice.
- T-shirt sizes are collected on a form and half of them are wrong.
- People collect two meals with one coupon because nobody marks it as used.
How it works
- On the event's Add-ons tab, add a line: name, What it Is, Price and Tax, a Limit and the Maximum per Order.
- Add Options where the buyer must choose, such as S, M and L, or Veg and Non-veg.
- On the order form, the buyer picks add-ons under Add to your order. They are paid with the tickets.
- At the event, staff open Hand over add-ons, scan any ticket of the order or type the order or mobile number, and hand over.
- Each add-on is handed over once. If it was already collected, the screen says when and by whom.
Everything it does
An add-on
- Name, What it Is, Price (0 means free) and Tax (the Entity's default tax to start with)
- Limit: the most sold, 0 for no limit; For the Whole Event (to start with) or Per Session
- Maximum per Order: 10 to start with; 0 means no limit
- Options: one choice per add-on bought, such as a size
- Income account per add-on, else the event's Add-on Income Account, else the ticket income account
Buying
- Only with at least one ticket in the same order
- Chosen on the order form, at the counter and in the app; not listed on the event page itself
- No promo discount and no SmartMy fee on add-ons
- A free ticket with a paid add-on needs payment
Handing over
- By the counter sellers, gate staff and organisers named on the event, and event managers
- Against the QR or number of any ticket of the order, the order number or the buyer's mobile
- Set how many are given now; the rest stays to collect
- A hand-over records who, when and against which ticket, and cannot be undone
After the sale
- Add-ons Bought (filter To Hand over) and Handed over lists
- Add-ons report: sold, held, given back, handed over, still to hand over and the amount
- Add-ons not handed over can be given back with a refund, in full
Who uses it
Event organiserSets up the add-ons and follows what is still to hand over.
Counter sellerSells add-ons at the counter and hands them over.
Gate staffHands over add-ons at the entrance in the Events app.
BuyerPicks add-ons with the tickets and shows a ticket to collect them.
Where you use it
- Web: the Add-ons tab of the event; Events > Add-ons > Hand over Add-ons, Add-ons Bought, Handed over; Events > Reports > Add-ons
- The SmartMy Events app: Hand over add-ons under the event, and add-ons at the counter (built and in testing, not in the app stores yet)
- Not in the Gate app, and not without signal: handing over needs a connection
- Not on Starter
What you control
Settings
- Limit: 0 (no limit), For the Whole Event
- Maximum per Order: 10
- Tax: the Entity's Default Tax on Tickets
Questions
Can buyers choose a T-shirt size?
Yes. Add the sizes as Options. The buyer chooses one for each T-shirt bought.Can someone buy only parking without a ticket?
No. An add-on is bought with at least one ticket in the same order.Can a meal coupon be used twice?
No. Each add-on is handed over once. The screen shows when and by whom it was handed over.Can gate volunteers hand over in the Gate app?
No. Handing over is in the SmartMy Events app and on the web, and it needs signal.Does a promo code reduce add-ons?
No. A code takes nothing off add-ons.Related features
SELLINGCounter sales at the venue and the day's closingSell tickets at the venue or the school office, by cash, UPI or card, from the same count as the website. At the end of the day each seller declares what they took, any difference is explained, and a manager confirms.REPORTSPromo code, counter, refund and add-on figuresOn Growth and Scale the reports also show which promo codes were used and what they gave away. They show what each seller collected at the counter by cash, UPI and card, and what was paid back. They also show what add-ons sold and were handed over.PHONE APPSThe SmartMy Events app for buyers and staffOne app for both sides. Buyers find events, buy with the seat map and keep their tickets on the phone. Staff check tickets in, sell at the counter, hand over add-ons, give complimentary tickets and decide stall applications, each as their role allows.SELLINGNumbered receipts and one accounting entry per orderEvery paid order gets a numbered receipt, titled Tax Invoice when it carries tax. It is posted to your books once, with the payment set against it. Ticket income, discount, booking fee and tax each go on their own line.FANS AND SEATINGCancellations and refunds within your termsYou set the refund terms per event: not refundable, or refundable until some hours before the session, less a fee you keep. Buyers cancel by themselves within them; event managers can refund any time, to the original payment or by hand, from one Refunds list.
See your next event on it.
Tell us what you are running, how many people come and how you sell today. We will set up the event with you on SmartMy Events.