PLANS
Every plan, side by side.
Three plans. Each one has everything of the plan before it. Below is every feature of SmartMy Marketing, area by area, with the plans that include it.
Plans
Starter
Priced to your size
25 features
Talk to us
Growth Recommended
Priced to your size
52 features
Talk to us
Scale
Priced to your size
61 features
Talk to us
Every plan includes all of the plan before it. Tell us your size and we will give you a figure.
Feature Starter Growth Recommended Scale
Limits and what every plan includes Connected WhatsApp numbers / pages 1 3 10 Mailboxes for outreach 5 unlimited unlimited Agency clients – 5 15, then Rs 799 a client Back-office users (staff who run the product) 3 10 25 App and portal users (the people you serve) unlimited unlimited unlimited Storage for files, photos and documents 2 GB 10 GB 50 GB Web address a SmartMy address (yourname.smartmy….com) + your own domain + own domain Single sign-on (Microsoft / Google) add-on add-on included Getting started self-start self-start; guided set-up half price on a yearly plan guided set-up included on a yearly plan Support email, 2 working days email and chat, 1 working day + phone, 4 working hours Backups kept (taken every day) 7 days 7 days + one up to 14 days old 7 days + one up to 14 and one up to 30 days old A test copy of your data, to try changes safely – add-on 1 included Channels and inbox Starter Growth Scale Connect WhatsApp, Instagram, Facebook pages (Messenger) through SmartMy's Meta app WhatsApp number health and the quality alert Web chat bubble for your website One inbox Chat to a Desk ticket With SmartMy Desk Chat to a CRM lead (with CRM) Dashboard (conversations, journeys, emails, broadcasts) Audience Starter Growth Scale Lead lists, Excel / CSV import, columns, merge fields Consent per contact, channel and Entity, STOP / START Do not contact (addresses and domains) Email checks (bad, risky) – Forms with a page and an embed script – Lead ads from Facebook / Instagram and Google Ads Lead ads into CRM (with CRM) Website visitor tracking with consent – Segments on fields and behaviour – Customer value (RFM), churn risk, next order – – Outreach Starter Growth Scale Mailboxes (SMTP / IMAP), domain check, ramp-up, bounce pause Email sequences, mailbox rotation, threads, tracking, unsubscribe Outreach results Inbox placement tests – Blocklist watch – WhatsApp templates and Meta approval WhatsApp opt-in word, link and QR code WhatsApp steps, free text in the 24-hour window (several numbers up to the plan's limit) WhatsApp results WhatsApp forms (Meta Flows) – Reply categories by AI, reply rules – Reply rules make CRM leads (with CRM) – Campaigns Starter Growth Scale Broadcasts (WhatsApp, email), speed, follow-ups Journeys: triggers, waits, If / Else, tags, tasks, goals Journeys on purchases: confirmed, delivered, paid, quotation open, buy again, stopped buying (with Sales / Inventory / Point of Sale) – A/B tests on email and WhatsApp steps (versions A to E, shares, test then the winner, verdict) – – A/B tests on broadcasts – – Random Split journey step – – Winner by positive replies (with reply sorting) – – Social and ads Starter Growth Scale Social posts and calendar for Facebook and Instagram, approval of posts marked Needs Approval AI pictures and brand kits – Comments: sentiment, hide rules, reply, like – Social analytics and best times – Listening (news, Reddit, Hacker News, RSS; Instagram hashtags and page mentions) – – Meta ad accounts, campaigns, results, pause / resume / budget, ad rules – Ad Builder with Write with AI and approval of ads marked Needs Approval – Ad audiences from segments – Sales sent to Meta (Conversions API) – AI and selling Starter Growth Scale AI agent, Suggest Reply, AI Answers log AI answering by itself, tools, hand-over, AI documents – AI tools: ticket, quotation, stock With SmartMy Desk – Write a sequence with AI, AI first lines – Chatbots (menus, questions, hand-over) – Products to sell in chat, chat carts, payment links Quotations and orders from chat carts With SmartMy Trade WhatsApp catalogue (Meta Commerce) – Shopify, WooCommerce, Magento stores; left carts – Revenue by Source (sales orders, online store orders, chat carts; not SmartMy POS bills) – API keys, JSON API, webhooks – Agency mode Starter Growth Scale Clients as Entities, agency team, client portal (approve, calendar, files) – Monthly client report (PDF, emailed on the 1st) – Copy a set-up to a new client (reply rules too) – – Usage per client – – Retainers, time and the month's invoice (with Timesheets and Invoicing) – –
See your inbox and campaigns on it.
Tell us which channels your customers use, how leads reach you and how many people answer them. We will connect a channel with you and run your first journey.