POS
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PLANS
Every plan, side by side.
Four plans. Each one has everything of the plan before it. Below is every feature of SmartMy POS, area by area, with the plans that include it.
Plans
Starter
Registers, sessions and cash, selling, payments, receipts, refunds with approval, selling without signal, the app
GrowthRecommended
Everything in Starter, and: stock, invoices and accounting, web counter
Business
Everything in Growth, and: loyalty, gift cards, promotions, deposits, several stores
Enterprise
Everything in Business, with the limits, terms and messaging number agreed for your group.
Every plan includes all of the plan before it. Tell us your size and we will give you a figure. Talk to us to try it or to start.
| Feature | Starter | Growth | Business | Enterprise |
|---|---|---|---|---|
| Limits and what every plan includes | ||||
| Back-office users included (POS administrator, POS manager, supervisors with a login) | 3 | 10 | 25 | as agreed |
| Cashiers with their own login | 1 per register, not counted as back-office | 1 per register | 1 per register | as agreed |
| Cashiers who sign in with a PIN on a shared counter | unlimited | unlimited | unlimited | unlimited |
| Customers | unlimited | unlimited | unlimited | unlimited |
| Products for sale | 1,000 | 10,000 | unlimited | unlimited |
| Loyalty programmes, running promotions, gift cards | – | – | unlimited | unlimited |
| Offline sales accepted up to | 7 days old | 7 days old | 7 days old | 7 days old |
| Back-office users (staff who run the product) | 3 | 10 | 25 | as agreed |
| App and portal users (the people you serve) | unlimited | unlimited | unlimited | unlimited |
| Storage for files, photos and documents | 2 GB | 10 GB | 50 GB | as agreed |
| Web address | a SmartMy address (yourname.smartmy….com) | + your own domain | + own domain | + own domain |
| Single sign-on (Microsoft / Google) | add-on | add-on | included | included |
| Getting started | self-start | self-start; guided set-up half price on a yearly plan | guided set-up included on a yearly plan | planned with you |
| Support | email, 2 working days | email and chat, 1 working day | + phone, 4 working hours | named contact |
| Backups kept (taken every day) | 7 days | 7 days + one up to 14 days old | 7 days + one up to 14 and one up to 30 days old | as agreed |
| A test copy of your data, to try changes safely | – | add-on | 1 included | included |
| People and access | ||||
| Cashier, supervisor, manager and administrator roles, each limited to their branches | ||||
| Shared counter where employees sign in with a PIN and each sale keeps who sold | ||||
| Registers and products | ||||
| Registers with their payment methods, price list, cash rounding and walk-in customer | ||||
| Receipt header, footer and logo; receipt numbers without gaps per register | ||||
| Products with categories, barcode, picture and favourites | ||||
| Customer price lists honoured at the register | – | |||
| Sessions and cash | ||||
| One open session per register with opening cash | ||||
| Cash in / out with reasons | ||||
| Closing with cash counted by denomination and a reason for a difference; optional blind count | ||||
| X report during the session and Z report at closing, as PDF | ||||
| Supervisor needed for cash moves and cash differences above the register's limit | – | |||
| Selling | ||||
| Prices from the price list with quantity breaks; taxes included or on top | ||||
| Customer search and quick creation (name, phone) | ||||
| Line and bill discounts with a reason, up to the cashier's limit | ||||
| Higher discounts and price changes approved by a supervisor or manager, by tier | – | |||
| Complimentary items or bills with a reason and approval | – | |||
| Payments | ||||
| Cash, card and bank / UPI recorded with a typed reference; change in cash | ||||
| Split payment in any mix of methods | ||||
| Pay later for allowed customers within their credit limit (the sale becomes an invoice) | – | |||
| Refunds, approvals, receipt copies | ||||
| Refund of chosen lines and quantities with a reason, found by receipt number or customer | ||||
| Supervisor approval by password or PIN, used once | ||||
| Receipt copies counted, logged and marked "duplicate copy" | ||||
| Accounting | ||||
| One balanced journal entry per session: income, taxes, payments per method, rounding, cash difference | – | |||
| Invoice at the counter (on request or always) with its payment; credit note on refund | – | |||
| Stock | ||||
| Each paid sale takes stock from the register's location; refunds put it back | – | |||
| Lot and serial numbers on sale lines | – | |||
| On-hand quantity and "low" shown at the counter | – | |||
| Loyalty, gift cards, promotions | ||||
| Points programme per branch: earned on sales, taken back on refunds, redeemed at the counter, ledger per customer | – | – | ||
| Gift cards: sold, spent by code, refunds credited back, expiry | – | – | ||
| Promotions: % off, amount off, buy X get Y free, by dates, weekdays, hours, registers, products, customer tags, coupon code | – | – | ||
| Deposits | ||||
| Advance taken with a slip and a number, used as payment on a sale or an invoice | – | – | ||
| Deposit paid back in part or in full with a reason and a supervisor | – | – | ||
| Web counter | ||||
| Selling screen in the browser for a counter PC or tablet: product grid, search by name / code / barcode, cart, split payment | – | |||
| Park a cart and resume it (in that browser) | – | |||
| The app | ||||
| SmartMy POS app: Sell, Orders and Session; products, prices and taxes kept on the device, "Sync now" | ||||
| Receipt shared as text from the phone's share sheet; receipt PDF from the back office | ||||
| Working without signal | ||||
| The app keeps selling offline: session open and close, sales, cash moves and receipt copies queued and recorded exactly once | ||||
| What breaks a rule when sent becomes a conflict for a supervisor to record again or discard | ||||
| Back office and reports | ||||
| Lists of registers, sessions, orders, products and payment methods | ||||
| Sales analysis (pivot and graph) and discounts by cashier | own store | own stores | all stores in one view | all stores in one view |
| Several stores, each posting in its own books, with staff limited to their stores | – | up to 3 | up to 10 | as agreed |
| With other SmartMy products | ||||
| Counter inside Garage and Facility (follows that product's tier, not charged again)With SmartMy GarageWith SmartMy Facility | per that product | per that product | per that product | per that product |
| Campus store: sale put on the student's fee account, billed monthlyWith SmartMy Campus | ||||
| Hostel store: sale put on the resident's hostel billWith SmartMy Hostel | ||||
| Staff purchases deducted from salary, with a monthly limitWith SmartMy HRMS | – | – | ||
| More in the product | ||||
| Promotions of a branch approved through approval chains (several levels) | – | – | ||
| Staff chat | ||||
| Network receipt printer and cash drawer | ||||
| Card terminals (Pine Labs, Razorpay, Stripe): the amount goes to the machine, the sale is paid on approval | – | |||
Tell us your size and we will put the figure in writing.
Ask for a quote