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- Plans compared
Plans compared
Every gear.Side by side.
Four plans, each with everything of the plan before it. Below is every feature of SmartMy Garage with the plans that include it; tell us your size and we'll give you a figure.
01 · Starter
priced to your size
Job cards, check-in photos and readings, estimates and approval by link, invoices, customer page
02 · Growth
priced to your size
Everything in Starter, and: parts used per job, job cost and margin, the counter, workshop planning and inspections, reminders
03 · Business
priced to your size
Everything in Growth, and: parts stock per branch and van, purchasing, warranty claims, contracts and fleet accounts
04 · Enterprise
agreed limits and terms
Everything in Business, and: head office, transfers, franchise; limits and terms agreed with you.
Every plan includes all of the plan before it. Tell us your size and we will give you a figure. 30-day free trial of Starter, no card needed. Growth and Business are paid from day one.
| Feature | Starter | Growth | Business | Enterprise |
|---|---|---|---|---|
| Limits and what every plan includes | ||||
| Staff logins per branch (technician, service advisor, workshop manager, garage administrator); replaces "back-office users" | 3 | 8 | 20 | as agreed |
| Mechanics without a login (timed by the advisor) | unlimited | unlimited | unlimited | unlimited |
| Customers using the job page | unlimited | unlimited | unlimited | unlimited |
| Customer vehicles | unlimited | unlimited | unlimited | unlimited |
| Bays | unlimited | unlimited | unlimited | unlimited |
| Counter registers per branch | – | 2 | 5 | as agreed |
| Public booking page | – | 1 per branch | 1 per branch | 1 per branch |
| Floor TV boards | – | unlimited | unlimited | unlimited |
| Inspection checklists | – | unlimited | unlimited | unlimited |
| Service vans (stock per van) | – | – | unlimited | unlimited |
| Head office (read-only) logins | – | – | – | as agreed |
| Integration keys and webhooks | – | – | – | as agreed |
| Free trial | 14 days | – | – | – |
| Back-office users (staff who run the product) | 3 | 10 | 25 | as agreed |
| App and portal users (the people you serve) | unlimited | unlimited | unlimited | unlimited |
| Storage for files, photos and documents | 2 GB | 10 GB | 50 GB | as agreed |
| Web address | a SmartMy address (yourname.smartmy….com) | + your own domain | + own domain | + own domain |
| Single sign-on (Microsoft / Google) | add-on | add-on | included | included |
| Getting started | self-start | self-start; guided set-up half price on a yearly plan | guided set-up included on a yearly plan | planned with you |
| Support | email, 2 working days | email and chat, 1 working day | + phone, 4 working hours | named contact |
| Backups kept (taken every day) | 7 days | 7 days + one up to 14 days old | 7 days + one up to 14 and one up to 30 days old | as agreed |
| A test copy of your data, to try changes safely | – | add-on | 1 included | included |
| Vehicles | ||||
| Customer vehicles with owner, plate, VIN, brand and model, year, fuel type, km or miles, and their visit history | ✓ | ✓ | ✓ | ✓ |
| Found by plate or VIN typed with or without spaces and dashes | ✓ | ✓ | ✓ | ✓ |
| Job card | ||||
| Job card per visit: number per branch, kind (service, repair, body / paint, detailing, inspection), advisor, technician, bay, promised time | ✓ | ✓ | ✓ | ✓ |
| Board by stage with plate, customer, promised time, approval and alert badges; list and calendar | ✓ | ✓ | ✓ | ✓ |
| Check-in | ||||
| Check-in: odometer, fuel level or battery %, dashboard photo, walk-around photo set, belongings, test-drive consent, customer signature | ✓ | ✓ | ✓ | ✓ |
| Damage already on the car, by panel and kind, with a photo | ✓ | ✓ | ✓ | ✓ |
| Readings and vehicle movements | ||||
| Readings and photos never edited; an odometer going backwards needs a note and is flagged | ✓ | ✓ | ✓ | ✓ |
| Vehicle out and back (test drive, outside work, pickup, drop) with readings and photos both ways | ✓ | ✓ | ✓ | ✓ |
| Alerts: test drive over the allowed km, fuel or battery drop, not back in time, no consent | ✓ | ✓ | ✓ | ✓ |
| Timeline of every reading: km driven and fuel used while the car was with the shop | ✓ | ✓ | ✓ | ✓ |
| Estimate, approval and work | ||||
| Estimate lines priced and taxed; approved or declined line by line, with how, who and when | ✓ | ✓ | ✓ | ✓ |
| Standing approval asked at check-in: ask each time, up to an amount, or fix everything | ✓ | ✓ | ✓ | ✓ |
| Checks before in progress, ready and delivered; a manager can move anyway with a reason | ✓ | ✓ | ✓ | ✓ |
| Tasks per mechanic with Start / Pause / Done timers; My Tasks, Workload, Technician Hours | ✓ | ✓ | ✓ | ✓ |
| On hold by who it waits on (customer, supplier, insurance, us); parts the customer brings; Waiting Time report | ✓ | ✓ | ✓ | ✓ |
| Send back from quality check; more work added later on the same job card | ✓ | ✓ | ✓ | ✓ |
| Invoice, payment and delivery | ||||
| Invoice from approved work, part invoices allowed; "deliver only when paid" setting | ✓ | ✓ | ✓ | ✓ |
| Delivery with reading, photos, belongings returned and signature | ✓ | ✓ | ✓ | ✓ |
| Storage charges when the branch switches them on: free days, daily rate, maximum, waiver; storage job cards by day or month | ✓ | ✓ | ✓ | ✓ |
| Advances (deposits) taken on a job card and used against its invoices | – | ✓ | ✓ | ✓ |
| Card payment on a terminal, registered on the invoice | – | ✓ | ✓ | ✓ |
| Counter sales | ||||
| Counter with registers, sessions, cash, refunds and invoices; items a waiting customer buys put on their job card | – | ✓ | ✓ | ✓ |
| Counter sales and job card parts taken out of stock | – | – | ✓ | ✓ |
| Counter extras (SmartMy POS): discounts and receipt copies approved by a manager, price lists, pay later on account, cash limits, shift report, receipt printer | – | ✓ | ✓ | ✓ |
| Rework and warranty | ||||
| "Came back" opens a linked rework job card; workmanship warranty by days and km; free within warranty, manager can bill anyway | ✓ | ✓ | ✓ | ✓ |
| Root cause before delivery; comeback and send-back reports per technician | ✓ | ✓ | ✓ | ✓ |
| Customer job page and messages | ||||
| Job page by a private link, no login: status, estimate, photos, damage, readings, invoices | ✓ | ✓ | ✓ | ✓ |
| Approve or decline each line on the page with a typed signature; Pay now online | ✓ | ✓ | ✓ | ✓ |
| Messages to the customer: checked in, estimate ready, extra work found, ready, delivered, payment received (channel by tier) | + SMS | ✓ | ||
| Packs, memberships and AMCs shown on the customer's page | – | – | ✓ | ✓ |
| Staff app | ||||
| Staff app on phones and tablets: check-in with camera and damage on a car outline, VIN barcode scan, estimate, tasks, vehicle out / back, invoice, delivery | ✓ | ✓ | ✓ | ✓ |
| Work kept on the phone without signal and sent in order: timers, readings, photos, damage, holds, check-in, new job card | ✓ | (+ inspections, appointments, enquiries, parts) | ✓ | ✓ |
| Workshop | ||||
| Inspection checklists with pass / attention / fail, measurements with limits and photos; recommended work in one click; on the customer's page | – | ✓ | ✓ | ✓ |
| Work declined last time shown on the next visit: propose again or not needed | – | ✓ | ✓ | ✓ |
| Appointments with a bay calendar, opening hours, daily capacity, double booking warned or refused, reminders, no-shows | – | ✓ | ✓ | ✓ |
| "Book a visit" from the job page, and a public booking page per branch for new customers | – | ✓ | ✓ | ✓ |
| Floor TV board by a private link: plates, technician, promised time, overdue in red | – | ✓ | ✓ | ✓ |
| Reports: inspection results, appointments and no-shows, bay utilisation | – | ✓ | ✓ | ✓ |
| Parts and stock | ||||
| Parts and consumables used per job card by scan, returns with a reason, shop supplies charge | – | ✓ | ✓ | ✓ |
| Job cost and margin: labour from the timers at the employee's cost, parts at cost | – | ✓ | ✓ | ✓ |
| Stock per branch and per service van, lots and serial numbers, van refills | – | – | ✓ | ✓ |
| Order Parts for a job (the job waits on the supplier), reorder rules, supplier bills | – | – | ✓ | ✓ |
| Supplier warranty claims: part sent back, credit note or replacement | – | – | ✓ | ✓ |
| Customers: enquiries, reminders, campaigns | ||||
| Enquiries from walk-in, phone or a website form, turned into an appointment or a job card | – | ✓ | ✓ | ✓ |
| Follow-ups on estimates waiting or declined | – | ✓ | ✓ | ✓ |
| Service reminders by date and by km, with a booking link | – | ✓ | ✓ | ✓ |
| Campaigns to a segment (brand, model, last visit, services had), scheduled, with unsubscribe and sent / clicked / booked counts | – | ✓ | ✓ | ✓ |
| Customer retention, due vs came back, enquiries by source reports | – | ✓ | ✓ | ✓ |
| Contracts | ||||
| AMC for vehicles with included services and parts, invoiced upfront or monthly, renewal reminder | – | – | ✓ | ✓ |
| Prepaid service packs used from the job card; memberships with a monthly fee, discounts and free items | – | – | ✓ | ✓ |
| Fleet accounts: credit limit, approvers, PO number, one invoice a month | – | – | ✓ | ✓ |
| Insurance claims: surveyor, approved amount, excess and depreciation, separate invoices for the insurer and the customer | – | – | ✓ | ✓ |
| Chain | ||||
| Head office: branch scorecards, compare branches, trends, a read-only head office role | – | – | – | ✓ |
| Parts between branches (request, approve, ship, receive) and a vehicle sent to another branch's workshop with charge-back | – | – | – | ✓ |
| Franchise agreements and monthly royalty statements from the franchisees' invoices and counter sales | – | – | – | ✓ |
| Connections to other systems: keys per branch, appointments and enquiries created from outside, signed notifications of job card events | – | – | – | ✓ |
| Single sign-on on the web and in the staff app | – | – | – | ✓ |
| More in the product | ||||
| Employees sell at a shared counter under their own name after a PIN | – | ✓ | ✓ | ✓ |
| Counter authorisations approved through approval chains (several levels) | – | ✓ | ✓ | ✓ |
| Parts requests between branches approved through the supplying branch's approval chain (several levels) | – | – | – | ✓ |
| Staff chat | ✓ | ✓ | ✓ | ✓ |
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Thirty minutes, on a video call or at your workshop. Bring your messiest job card; we'll run it through.
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