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Invoice, payment and delivery

Printed job card (PDF)

Print or send the job card as a PDF. It has the customer and the car, the check-in readings, damage and photos, the approved work with prices, and both signatures. It is built, and we check it with you before go-live.

PlansEvery plan

Built and checked as a page; we print it with you on your printer before go-live.

The problem it solves

  • The customer wants a paper copy of what was agreed, and the advisor writes it out by hand.
  • A dispute about a scratch comes weeks later, and the photos are on someone's phone.
  • Insurers and fleet managers ask for a record of the visit you cannot produce quickly.

How it works

  1. 01

    Open the job card and click Print. In the staff app, tap PDF and the phone's share sheet opens.

  2. 02

    The PDF is made in the customer's language, with dates and times in the branch's time zone.

  3. 03

    Print it, send it by email or WhatsApp from the phone, or keep it with the car's file.

Everything it does

What the PDF shows

  • Job card number, the customer with mobile and email, the car with plate, make, model and VIN
  • Checked in and Promised dates and times
  • What the customer says
  • The work: each line not declined, with quantity, unit price, amount and status; Free (warranty) on rework lines under warranty
  • Notes on lines: found during the work, added by you, your part
  • Untaxed amount, taxes and total
  • Test drives allowed, with the limit in km or miles, when the customer consented

Condition and evidence

  • Readings: each reading with when, odometer and fuel or battery
  • Left in the vehicle: the belongings noted at check-in
  • Damage: where, what, note, when, and a photo when there is one
  • Photos at check-in, during the work and at delivery, and the photos on work lines (What We Found)
  • Photos come from small copies kept on your server, so old job cards keep their evidence after the full photos are deleted
  • Signatures: checked in by and collected by

Status

  • The layout is built and checked as a page; it has not yet been printed through a real PDF engine on our side
  • We print it with you before go-live and fix what your printer shows
  • Not built: a PDF in your own layout chosen per branch; it uses your Entity's letterhead and logo

Who uses it

Service AdvisorPrints the job card at check-in or delivery, or shares it from the app.
CustomerGets the paper or PDF copy of the visit.
Workshop ManagerUses it as the record in a dispute or a warranty claim.

Where you use it

  • Web: Print on the job card
  • The SmartMy Garage app: PDF on the job card, opened in the share sheet (built and in testing, not in the app stores yet)
  • Not on the customer job page: the customer sees the same facts on the page, and downloads invoices and inspection reports there

What you control

Settings

  • Letterhead: the Entity's logo, address and layout
  • Photos at check-in and delivery: the branch's photo sets (Quick Set to start with)
  • Keep Photos: 0, keep for ever; the PDF keeps its small copies either way

FAQ

Questions, answered.

Does the customer sign on the PDF?

The customer signs on the screen at check-in and at delivery. Both signatures are printed on the PDF with the names.

Can we print it before the work starts?

Yes. Print it after check-in for the customer to keep. It shows the estimate lines with their status.

Will deleted photos disappear from old PDFs?

No. The PDF uses the small copies kept on your server, so the evidence stays after the full photos are removed.

Is the PDF ready to use on day one?

It is built and its content is checked. It has not been run through a real PDF printer on our side, so we print and check it with you before go-live.

Related

Related features.

Want to see it on your own job cards? Book a demo and we walk you through it with your workshop's work.