- Home
- Who it's for
- Independent garages
For independent garages
One job card.Zero arguments.
Photos and a signed damage map at the counter. The estimate approved from the customer's phone. Real hours on every job. Paid before the keys go back.
Damage at check-in · 8GTR998
- Rear left doorDent09:12
- Front bumperScratch09:13
Tap a panel to mark it, tap again to clear. In the app, each mark takes a note and a photo.
Independent garages
What hurts today. What changes.
“That scratch wasn't there.”
It was. Check-in photos, the damage map and the customer's signature are on the job card, and they are never edited.
“I never approved that.”
Every line is approved or declined with how, who and when. Only approved work is done and invoiced.
“Is my car ready?” x 20 a day
The customer has a link with the status, the promised time and photos, and a message at every step.
“Where did the day go?”
Start / Pause / Done timers on every task. Planned against actual hours per mechanic.
“It came back after a week.”
“Came back” opens a linked rework job card, free within the warranty days and km, with the root cause recorded.
“Who took it for a drive?”
Test drives are logged with readings and photos out and back; over the km limit or a fuel drop, you are told.
“I'll collect it next week.”
When you switch storage on: free days after the car is ready, then a daily rate, and the customer is told the day before charges start.
The lap
How a job runs.
- 01
Keys in
Find the car by plate, check in with photos and the damage map, signature.
- 02
Estimate
Lines from your price list; send it, the customer approves on their phone.
- 03
In the bay
Tasks with timers; extra work found waits for approval, unless pre-approved.
- 04
Ready
Quality check, invoice, a message with the link and Pay now.
- 05
Keys out
Delivery reading and photos, belongings returned, signature.
Proof, not arguments
Check-in and custody evidence
Every time the car changes hands, the shop records what it looked like. Readings and photos are never edited after they are saved.
Check-in in one screenStarter
Odometer, fuel in eighths (or battery % for electric cars), a dashboard photo, the walk-around photo set your shop chose, the complaint, the promised time and the customer's signature.
Damage mapStarter
Tap the panel on a top-view car outline, pick scratch, dent, crack, broken, paint, rust or missing, add a note and a photo. Damage found later is recorded with when and who.
BelongingsStarter
Spare wheel, jack, documents, floor mats, key count: listed at check-in and shown again at delivery.
Vehicle out and backStarter
Test drives, outside work (painter, alignment, AC), pickup, drop and transfers: who took it, why, when it is due back, with readings and photos both ways.
Only approved work is done
Estimates and approvals
Each line of the estimate is approved or declined, with how, by whom and when. Only approved lines are worked and invoiced.
Approval per lineStarter
In person, by phone, by message or on the customer's job page, recorded with who and when.
Standing approvalStarter
Asked at check-in: ask for each item, approved up to an amount, or fix everything. Work found below the amount goes ahead; above it, the line waits for the customer.
Work found and work addedStarter
Each line keeps where it came from: the estimate, found during the work, or added by the customer. More work later stays on the same job card, on a further invoice.
Stage checksStarter
No work before an approved line, no “ready” with tasks open, no delivery without the reading and the invoice. A workshop manager can move it anyway, with a reason.
No more “is my car ready?” calls
Customer job page and messages
The customer gets a link to their job: no app, no login. Messages go by WhatsApp, else SMS, else email.
Job page by linkStarter
Status and promised time in plain words, the estimate with prices and taxes, check-in, work and delivery photos, damage, readings and km driven while with you, invoices.
Approve on the phoneStarter
Approve or decline each line or all of them, with a name and a typed signature. Extra work found waits there too.
Pay onlineStarter
“Pay now” through the payment providers of your branch; the payment lands on the invoice.
Messages at every stepStarter
Checked in, estimate ready, extra work found, waiting on you, ready for pickup, delivered with the invoice, payment received (part payments say what is left), came back.
Every minute on the board
Workshop: tasks, inspections, bays, floor board
Work is split into tasks with Start / Pause / Done timers, checked with traffic-light inspections, booked into bays and shown on a screen on the wall.
Tasks and timersStarter
Approved services become tasks with planned hours. Start, pause, done; one running timer per person. An advisor can time a mechanic who has no login.
Technician hoursStarter
Planned against actual hours per person, My Tasks, a workload board.
Quality check send-backStarter
Send a job back from quality check: the task to redo is reopened and send-backs are reported per technician.
On hold, and whyStarter
Waiting on the customer, a supplier, the insurer or your side, with days counted. Time lost waiting on the customer is not counted against the shop.
Storage that pays
Storage charges
When you switch it on for a branch (it is off until you do): a car left after the work is done, or brought in only to be stored, is charged by the night, and the customer is told before charges start.
Storage after workStarter
Free days after the car is ready (3 by default, counted by the night), then a daily rate, or the rate for the vehicle's category, up to a maximum if you set one.
The customer is toldStarter
A message the day before free storage ends, with the daily rate, and another when charges start. Their job page shows it growing.
Waived, with a reasonStarter
When the delay was the shop's, a workshop manager waives storage or takes days off; the reason is recorded on the job card.
Storage job cardsStarter
A car brought in only to be stored: checked in with the usual photos, readings and signature, shown as “Stored”, charged by the day or by the month.
FAQ
Questions, answered
Can I run it from my phone alone?
Yes. Check-in, estimates, approvals, timers, invoicing, payment and delivery are all in the staff app.
Do I have to set up bays and stages first?
No. Default stages come ready; bays, technicians and the rest are switched on when you need them.
Can customers pay online?
Yes, from their job page, through your branch's payment provider. The payment lands on the invoice.
Book a demo
Ready to start it up?
Thirty minutes, on a video call or at your workshop. Bring your messiest job card; we'll run it through.
Rather write? Contact page