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PLANS
Every plan, side by side.
Four plans. Each one has everything of the plan before it. Below is every feature of SmartMy Transit, area by area, with the plans that include it.
Plans
Starter
Stops, routes, riders, daily runs, boarding, "not riding", vehicle papers with reminders
GrowthRecommended
Everything in Starter, and: live tracking and playback, arrival times, alerts, pages for riders and parents, messages
Business
Everything in Growth, and: maintenance, trip checklists, breakdown and replacement vehicle, vehicle booking, route planning, reports
Enterprise
Everything in Business, with the limits, terms and messaging number agreed for your group.
Every plan includes all of the plan before it. Tell us your size and we will give you a figure. Talk to us to try it or to start.
| Feature | Starter | Growth | Business | Enterprise |
|---|---|---|---|---|
| Limits and what every plan includes | ||||
| Back-office users included (fleet administrator, fleet manager, transport office staff) | 3 | 10 | 25 | as agreed |
| Drivers and helpers (sign in only to run their own trips) | not counted | not counted | not counted | not counted |
| Riders, parents and other recipients | unlimited | unlimited | unlimited | unlimited |
| Entities (companies or fleets) | 1 | 3 | 10 | as agreed |
| Stops, routes, runs a day | unlimited | unlimited | unlimited | unlimited |
| Tracking devices | – | 1 per vehicle | 1 per vehicle | as agreed |
| Tracking history kept (map playback) | – | 30 days | 90 days | as agreed |
| Trip records, daily kilometres, alerts kept | – | unlimited | unlimited | unlimited |
| Trip checklist photos kept | – | – | 180 days (counted in storage) | as agreed |
| Vehicle booking approval steps | – | – | up to 2 | up to 2 |
| Back-office users (staff who run the product) | 3 | 10 | 25 | as agreed |
| App and portal users (the people you serve) | unlimited | unlimited | unlimited | unlimited |
| Storage for files, photos and documents | 2 GB | 10 GB | 50 GB | as agreed |
| Web address | a SmartMy address (yourname.smartmy….com) | + your own domain | + own domain | + own domain |
| Single sign-on (Microsoft / Google) | add-on | add-on | included | included |
| Getting started | self-start | self-start; guided set-up half price on a yearly plan | guided set-up included on a yearly plan | planned with you |
| Support | email, 2 working days | email and chat, 1 working day | + phone, 4 working hours | named contact |
| Backups kept (taken every day) | 7 days | 7 days + one up to 14 days old | 7 days + one up to 14 and one up to 30 days old | as agreed |
| A test copy of your data, to try changes safely | – | add-on | 1 included | included |
| People and access | ||||
| Separate access for fleet administrator, fleet manager, driver / helper, rider and recipient; each sees only their own companies and records | ||||
| Stops, routes, riders | ||||
| Stops with a map position and a radius | ||||
| Pickup, drop and shuttle routes with ordered stops, planned times, vehicle, driver, helper, working days and seats | ||||
| Riders with pickup / drop service, route, stop and riding days | ||||
| Who is told about each rider (the rider, parent, guardian), per topic | ||||
| Daily runs | ||||
| Runs planned automatically for today and the days ahead, one per route and day | ||||
| Start, arrive at each stop with the delay, end and cancel a run with a reason | ||||
| No-transport days (holiday, strike) for all or some routes, with the reason | ||||
| "Not riding" | ||||
| "Not riding" for a day, one leg or both, with a reason; the run's rider list changes at once | recorded by the office | by the rider or parent too | by the rider or parent too | by the rider or parent too |
| The transport office, the named extra people (for example the school admin) and the driver are told | ||||
| Tracking set-up | ||||
| Tracking devices linked to vehicles through our tracking server, with the company's speed limit | – | |||
| Live map and playback | ||||
| Live map of all vehicles: moving / idle / stopped / offline, speed, the running run with its delay | – | |||
| Playback of a vehicle's track with time, speed and the alerts on it | – | 30 days | 90 days | as agreed |
| Arrival times | ||||
| Expected arrival time at each stop, updated every minute | – | |||
| Arrival and departure at a stop recorded by itself when the vehicle enters the stop's radius | – | |||
| Arrival times that learn from the route's recent runs on the same weekday | – | |||
| Trips, kilometres, alerts | ||||
| Each vehicle's trips of the day: start, end, places, kilometres, top speed, idle time | – | |||
| Daily kilometres from GPS added to the vehicle's odometer | – | |||
| Alerts to the office: SOS, overspeed, power cut / tamper, device offline, long idle, use outside allowed hours, sudden fuel drop (units with a fuel sensor) | – | |||
| Alerts acknowledged with a note | – | |||
| Driving score per trip | – | |||
| Boarding | ||||
| Boarded / dropped / absent marked per rider by the driver, helper or office | ||||
| Boarding card with a QR code per rider | ||||
| Messages to riders and parents | ||||
| Run started, minutes from your stop, arrived at the stop (each can be switched off by the person) | – | |||
| Boarded, dropped, missed, delay, vehicle changed, run cancelled | – | |||
| Web pages for riders and parents | ||||
| "My transport" page: today's runs, planned and expected time, the bus and the stop on a small map | – | |||
| "Tell the school" on that page (not riding, with reason) and "rides as usual" | – | |||
| Trip checklist | ||||
| Start / end checklist: odometer, fuel level, remarks, photos of the vehicle sides and meters; required as the company chooses | – | – | ||
| Flags for odometer against GPS kilometres, kilometres between trips, fuel fallen while standing; report by vehicle and driver | – | – | ||
| Maintenance | ||||
| Service plans by kilometres, days or engine hours with "due soon" and "overdue" | – | – | ||
| Job cards with parts, labour, vendor, cost and downtime; the vehicle is off the road while one is open | – | – | ||
| Tyres and batteries: position, serial, fitted and removed, kilometres run | – | – | ||
| Fuel log with kilometres per litre and a warning on abnormal mileage | – | – | ||
| Documents | ||||
| Vehicle papers (registration, insurance, pollution, fitness, permit, road tax) with renewal reminders | ||||
| Driver and helper papers (licence, badge, medical, police verification) with a reminder before expiry | ||||
| A run does not start with a lapsed paper unless the office writes a reason | ||||
| Breakdown and replacement vehicle | ||||
| Breakdown report that takes the vehicle off the road and alerts the office | – | – | ||
| Replacement vehicle offered only from those free, with valid papers and enough seats; riders told | – | – | ||
| Vehicle booking | ||||
| Booking requests (purpose, places, times, passengers) from the office or the web page, with a clash check | – | – | ||
| Approval in no, one or two steps; vehicle and driver assigned; trip with odometer | – | – | ||
| Route planning | ||||
| Best stop order for a route | – | – | ||
| Re-plan a leg's routes on the fewest vehicles within seats and a longest ride; review, then apply | – | – | ||
| With SmartMy HRMS | ||||
| Riders, drivers and helpers picked from employees; warning and a task when a driver is on approved leaveWith SmartMy HRMS | ||||
| Run and booking trip start / end become attendance punches for the driver and helperWith SmartMy HRMS | ||||
| With SmartMy Campus | ||||
| Students become riders with class and admission number; parents only (school) or student and parents (college) are toldWith SmartMy Campus | ||||
| Transport attendance per student, class, day and legWith SmartMy Campus | ||||
| Transport card on each child's page in the parent portalWith SmartMy Campus | – | |||
| Transport fee plans by service and period on the fee ledger; overdue riders left out of new runsWith SmartMy Campus | – | |||
| Set-up help and other links | ||||
| Spreadsheet import of stops, routes, route timings and riders | ||||
| Riders and parents raise transport ticketsWith SmartMy Desk | – | |||
| Records and reports | ||||
| Change history on stops, routes, riders, runs, devices, bookings and job cards | ||||
| Lists with spreadsheet export | ||||
| Trip and kilometre analysis by vehicle and driver | – | – | ||
| Reports on services due, job cards, fuel and the bookings calendar | – | – | ||
| Several companies / fleets in one set-up, each seeing its own records | – | up to 3 | up to 10 | as agreed |
| More in the product | ||||
| Staff chat | ||||
Tell us your size and we will put the figure in writing.
Ask for a quote