Wishlist, back-in-stock and price-drop emails
Buyers save products with a heart, share the list and add it all to the cart later. They can also ask for one email when a sold-out product is back or when a price drops.
PLANSFrom Growth
The problem it solves
- A buyer likes a product, closes the tab and never finds it again.
- A popular size sells out and the buyers who wanted it go elsewhere.
- You lower a price but the people who were waiting for it never hear.
- You cannot see which products people want most until they are gone.
How it works
- Buyers tap the heart on a product card or page. The header shows the count and /wishlist lists them.
- Guests keep the list in their browser. Signed-in members keep it in their account, on every device; a guest list is merged when they sign in.
- On /wishlist they press Add all to cart or Share the list; the shared link shows the same products to anyone.
- On a sold-out option the page offers Tell me when it is back; on any product, Tell me if the price drops. The buyer gives an email.
- Every 30 minutes, and each time the shop is sent, SmartMy checks the alerts. When one comes true the buyer gets one email and the alert is marked Sent.
- Website > Shop > Customer Activity > Wishlists shows what is wished for most; Stock and Price Alerts shows who waits for what.
Everything it does
Wishlist
- Heart on product cards and pages; count in the header
- /wishlist with Add all to cart and Share the list
- Guests: kept in the browser only; members: kept in their account
- Saved for later from the cart
- Website > Shop > Customer Activity > Wishlists: email, product and date, grouped by product or website
Alerts
- Back in stock: on an option that cannot be bought now
- Price drop: compares the product's price with tax to the price when the buyer asked
- One email per alert; the alert is then marked Sent
- A buyer can wait for up to 50 products at once
- Ten alert requests from one address in ten minutes, then a pause
- Website > Shop > Customer Activity > Stock and Price Alerts: filters Waiting, Back in stock, Price drop; states Waiting, Sent, Stopped
Who uses it
BuyerKeeps a wishlist, shares it and asks for alerts.
Website EditorSees wishlists and alerts to judge demand.
Website ManagerCan also change or remove wishlist items and alerts.
Where you use it
- Your website: the heart, /wishlist, and the alert boxes on product pages
- Web: Website > Shop > Customer Activity > Wishlists and Stock and Price Alerts
- Email: the back-in-stock or price-drop message to the buyer
What you control
Settings
- No settings: the wishlist and alerts come with the shop
- Members must be on for wishlists kept in an account
Notifications
- Website Product Back in Stock: to the buyer who asked, once, by email
- Website Product Price Drop: to the buyer who asked, once, by email
Questions
Does a guest lose the wishlist?
It stays in that browser. If the guest signs in as a member, the list is merged into the account and then shows on every device.Will buyers get many emails?
No. Each alert sends one email when it comes true, and is then marked Sent.Does a deal send price-drop emails?
Not yet. The price-drop check uses the product's sale price with tax. Lower the sale price itself to trigger it.Can we see what people are waiting for?
Yes. Stock and Price Alerts lists every waiting alert by product, and Wishlists shows what members saved, grouped by product.Related features
SELLING AND MEMBERSVisitor accounts: orders, addresses and wishlistBuyers sign in on your website with a code sent to their email. One account page holds their orders, delivery addresses, wishlist and subscriptions, on any device. Guests can still buy without an account.SELLING AND MEMBERSMembers: sign-in by email code and members-only pagesVisitors sign in on your website with a 6-digit code sent to their email, with no password to remember. You keep pages for signed-in members only, or for the members of one membership.SELLING AND MEMBERSProduct options and stock from your recordsSizes, colours and other options on the website are your products' own variants, each with its price, SKU and stock. When your database has Inventory, the site shows what is left and checkout will not sell what you do not have.SELLING AND MEMBERSDeals with a countdownPut a product on a percentage-off deal between two times. While it runs, the site shows the deal price, the price before and a countdown, and checkout charges the same. Afterwards the normal price is back by itself.ACROSS SMARTMY WEBSITENotificationsSmartMy Website tells your team the moment a form entry, booking, order, return, review or question comes in. Buyers and visitors get their codes, bookings, orders and alerts by email.
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