Several entities in one account
Run the websites of the companies or brands in your group from one SmartMy Website account. Each website belongs to one Entity, with its own members, bookings, orders and currency. A person allowed in several Entities switches between them.
PLANSEvery plan
The problem it solves
- Each brand of your group has its own site builder, login and bill.
- The salon brand's staff must not see the clinic brand's bookings and members.
- Orders from two brands land in one list, with the wrong company on the invoice.
How it works
- Add each company or brand as an Entity under Administration > Users & Entities > Entities, with its address, country, currency and time zone.
- Give each person the Entities they may work in, under Allowed Entities on the user.
- Switch to an Entity at the top and make its website there. The site belongs to that Entity.
- Everything of the site belongs to the same Entity: pages, members, bookings, collections, form entries and shop orders.
- Tick several Entities in the switcher to see their websites and lists together.
Everything it does
What belongs to each Entity
- Its websites, pages, pictures, fonts, films and 3D models
- Members and memberships, bookings and booking services, collections and saved sections
- Form entries, shop orders, subscriptions, saved payment methods and return requests
Set by the Entity
- The shop's main currency and the daily currency rates
- The time zone of booking times
- The return approval chain, one per Entity
- Notification channels and wording, following the group until changed
Shared across the account
- Free addresses are unique across SmartMy, so two sites never share one
- Contacts: a buyer of two brands can be one contact
Who uses it
OwnerWorks with every Entity ticked and sees all the websites.
AdministratorAdds Entities and gives people their Allowed Entities.
Brand teamWorks in their own Entity's website.
Where you use it
- Web: Administration > Users & Entities > Entities, and the Entity switcher at the top
- Web: Website > Websites shows the Entity of each site, and can group by it
- Not built: a Website role in one Entity only; a role applies in every Entity the user is allowed in
What you control
Settings
- Per Entity: name, address, country, currency, logo, time zone
- Per user: Allowed Entities
- Per site: its Entity, set when the site is made
Approvals
- Return and replace: one chain per Entity
Notifications
- Each Entity follows the group's notification settings until you give it its own
Questions
Can one person look after two brands' websites?
Yes. Allow them in both Entities and switch at the top, or tick both to see the two sites together.Will one brand's staff see the other's members?
No. Members, bookings and orders belong to the Entity of their website. People see only the Entities they are allowed in.Can two websites of one Entity sell in different currencies?
The main currency comes from the Entity. Each site can also sell in more currencies on Scale.Is a second website the same as a second Entity?
No. Several websites can belong to one Entity. A further Entity is for a separate company or brand with its own records.Related features
ACROSS SMARTMY WEBSITEWebsite Editor and Manager rolesTwo roles split the work on your website. Editors change pages, words, pictures and the design, and look after entries, bookings and members. Managers also publish, set up the shop and its payments, and own the domains.ACROSS SMARTMY WEBSITEApproval chainsReturn and replace requests from your online shop go to the right people in the right order before the buyer gets an answer. You set the levels without code, and every decision is kept with who made it and why.ACROSS SMARTMY WEBSITENotificationsSmartMy Website tells your team the moment a form entry, booking, order, return, review or question comes in. Buyers and visitors get their codes, bookings, orders and alerts by email.BRANDS AND LARGER SHOPSSell in more currenciesShow prices and take payment in more currencies than your own. Each currency has its own price list, or your prices at today's rate, and visitors switch currency or get theirs by country.SELLING AND MEMBERSBookings for services and tablesVisitors book an appointment or a table straight from your website. Free times come from your opening hours, how long each booking takes, how many fit at once and the bookings already made.
See your business on a real design.
Tell us what you do and what the site needs to do: bring enquiries, take bookings, show your work or sell. We will start your site from the closest design with you.