Notice board and polls
Post notices to whole properties, some blocks or some floors, pin the important ones and let them expire by themselves. Add a poll to a notice and residents answer on the portal or in the app.
PLANSFrom Growth
The problem it solves
- Notices go on a WhatsApp group where they are lost under 200 messages, or on a paper near the lift.
- A water shutdown on the third floor is announced to the whole building, so everyone stops reading.
- Old notices stay up for months next to the new ones.
- Asking residents to choose a weekend menu or a date for the pest control means a paper list that goes missing.
How it works
- Open Stay > Daily Life > Notice Board and press New. Type the Title and the text.
- Choose the properties (the field says Hostels). Choose Blocks or Floors to reach only a part; empty means every block and floor.
- Set an Expiry Date if the notice should go by itself, and tick Pinned to keep it at the top.
- Leave Send to Residents ticked to also send it as a message, then press Publish.
- Residents, and guardians where a resident has one, see it on the portal and in the SmartMy Stay app, pinned notices first.
- For a poll, tick Poll, add at least two answers and choose who sees the results. Residents in house answer, and the notice counts the answers.
Everything it does
A notice
- Title, text, Properties, Blocks, Floors, Publish Date (today to start with), Expiry Date, Pinned, Send to Residents (ticked to start with)
- Draft, Published, Archived; Archive takes a notice down, Back to Draft lets you change it
- A notice is shown from its Publish Date, so you can publish today for a later day
- A notice past its Expiry Date is archived by itself once a day
- The block and floor are taken from the resident's bed today
Polls
- Poll, Answers (at least two), Several Answers, Answers Until
- Show Results: To residents who answered (the default), After the poll closes, or To the staff only
- A poll is open while the notice is published and before Answers Until and the Expiry Date
- Each resident in house answers once and may change or take back the answer while it is open
- Guardians see the notice but do not answer
- The notice shows how many residents answered and each answer's count and percentage; Answers lists who answered what, as a list or a pivot
Who uses it
Caretaker / WardenWrites, publishes, pins, archives notices and adds polls.
ManagerEverything a caretaker does, and deletes notices.
Front deskReads the notices and the answers.
ResidentReads notices and answers polls on the portal or in the app.
Guardian, where a resident has oneReads the notices of the resident's property.
Where you use it
- Web: in SmartMy Stay the menu is called Stay. The property records sit under Stay > Properties. Forms and message names still say Hostel in places, such as the Hostel field
- Web: Stay > Daily Life > Notice Board
- Resident portal: the Notices page and the latest notices on the home page
- The SmartMy Stay app: Notices in the Menu, with poll answers; built and in testing, not in the app stores yet
- Not in the SmartMy Stay Staff app: notices are written on the web
- Not a chat: residents cannot reply to a notice or talk to each other here
What you control
Settings
- Send to Residents: ticked on each new notice
- Show Results: To residents who answered
- Expired notices are archived once a day
Notifications
- Hostel Notice: to each resident the notice is for, when it is published with Send to Residents; in the app and by email. WhatsApp and SMS use your message credits. App push comes once the apps are in the stores
- It is a promotional event: it waits for your quiet hours, and a resident can switch it off for themselves
- Guardians are not sent the notice; they see it on the portal and in the app
Questions
Can a notice go to one floor only?
Yes. Choose the property, then the Floors, or the Blocks. Only residents whose bed is on those floors or blocks see it and get the message.Do guardians get the notice?
Guardians, where a resident has one, see it on the portal and in the app. The message sent on publishing goes to the residents only.Will a notice wake residents at night?
No. The Hostel Notice message waits for your quiet hours, and each resident can switch it off for themselves. Urgent matters such as leave and absences use other events that go at once.Can residents see the poll results?
You choose: residents see them after answering, only after the poll closes, or never (staff only). The staff always see the counts and who answered what.Can I post a notice from my phone?
Not yet. Notices are written on the web. Residents read and answer them on the portal or in the SmartMy Stay app.Related features
PORTAL AND APPSThe resident appSmartMy Stay is the phone app for residents of your PG or co-living property, and for a guardian where a resident has one. It covers the stay, leave, documents, room change and notice to vacate, an inbox of what the property tells them, and an SOS button. With billing and daily life it adds dues with Pay, notices with polls and attendance.PORTAL AND APPSResident and guardian portalResidents sign in on the web to see their stay, upload ID documents, apply for leave, ask for a room change and give notice. A guardian, where a resident has one, signs in too. With billing they also see dues with Pay, and download the statement and yearly rent receipts. They read notices, answer polls and check their in and out record.MORE IN THE PRODUCTEvents, clubs and a residents' marketplacePublish events with seats, a waiting list and an optional fee per head. Residents form clubs that post announcements and propose events. They also buy, sell, give away and report lost and found, seen only by residents of the same property.ACROSS SMARTMY STAYNotificationsSmartMy Stay tells the right person the moment something happens. That may be a bed booked, an invoice, a payment, a dues reminder, a notice, a leave to approve, an emergency. Each event has its own recipients: the resident, the payer, the wardens, or a guardian where the stay has one. Messages go in the app and by email. WhatsApp and SMS use your message credits. App push comes once the apps are in the stores.HOSTELS, ROOMS, BEDSHostels, blocks, floors, rooms and room typesSet up each property once with its address, amenities, staff, gate in-times and stay rules, then its blocks, floors, rooms and beds. Room types say how many share, AC and attached bath.
See it with your own beds and rent plan.
Tell us how many beds and properties you run. We will show you a booking, a month of rent and a move-out, set up the way your PG works.