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SECURITY AND PRIVACY
ID proofs and dues, seen by few.
Staff see their own properties
Managers, caretakers and desk staff see only the properties they work in. The owner sees all.Residents see their own
A resident, or the person who pays for them, sees only that stay and its dues.ID numbers masked
Caretakers see ID numbers masked. The files open only to the desk and managers.Police forms restricted
Police verification details are limited to the desk and managers.Every change carries a name
A change to a property, room, bed or stay records the person and the time.Waivers and overrides need a reason
Managers waive up to a limit, the owner above it. The written reason is kept.Invoices cannot be edited
A charge already invoiced is reversed with a reason, never edited or deleted.Documents removed
ID documents are removed a set number of days after check-out. You choose the number.Where data is kept and how long it is kept after you leave are set in your agreement with us.