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SECURITY AND PRIVACY

Each flat sees its own. Changes are named.

Each flat sees its own

Visitors, passes, parcels, helpers and gate passes are shown only to the residents of that flat.

Private messages stay private

The office does not see one-to-one messages unless somebody reports one.

Neighbours message by choice

A resident chooses whether neighbours can message them, and can block or report anyone.

Every decision is named

Who let a visitor in, who approved and who decided for the flat are kept with a name and a time.

The flat is told

When nobody in the flat answers and the gate decides, the flat is told who decided.

Photos and IDs expire

Visitor photos and ID images are removed after the number of days you set.

Incident media kept by rule

Incident photos and videos follow the retention you choose, unless you mark a case to keep.

Archived, never deleted

Records are archived, never deleted, and a parcel's record is locked once it is handed over.
Where data is kept and how long it is kept after you leave are set in your agreement with us.