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GATE AND COMMUNITY · FOR APARTMENTS
Who is at the gate, and who let them in, on one record.
Visitors, deliveries, daily help, parcels, interior work and emergencies run on the same flat record, so the family, the guard and the society office see the same thing at the same moment.
For apartment societies, gated communities and townships.
WITHOUT IT
What stops being a daily argument.
×The guard calls upstairs for every delivery, and nobody picks up.
×The paper register says who came in. Nobody can read it, or find last Tuesday.
×A new cook starts in three flats and the office hears of it a month later.
×Parcels pile up at the gate and one goes to the wrong flat.
×Workers on an interior job wander the towers long after their hours.
×A complaint is raised in a group chat and is lost by the evening.
APPS · RESIDENT, GUARD, KIOSK
For residents, guards and the gate.
SmartMy Society Resident for each family, SmartMy Society Guard for the gate, and SmartMy Society Kiosk on a tablet. Residents and guards can also use the web portal.Guest at the gate · A-305Let in · 21:30
Parcel at the gatePickup code 4471
Daily help todayCame in 06:58
HOW IT RUNS
A day at the gate.
01
Early morningThe cook shows her card. Every flat she works for is told she is in, and again when she leaves.02
A cab is expectedThe resident pre-approves it by the last four digits of its number. It goes straight in.03
A parcel arrivesIt is logged for the flat and kept at the gate. The family collects it with a pickup code.04
Nobody answersThe guard or the office lets in, leaves it at the gate or turns away. The flat is told who decided.05
At nightGuards scan a QR code or NFC tag at each checkpoint. A missed checkpoint is flagged to the office.WHAT IT DOES
See all features →Compare plans →What a society runs on, in ten parts.
01
Visitors at the gate
The flat is asked on the phone, with the visitor's name and photo.✓Five answers, from let in to do not let in
✓When nobody answers, the guard or office decides
✓Returning visitors found by mobile number
02
Guest passes and pre-approvals
People you expect come in without a call.✓Pass page with a QR and six-digit code
✓Cabs and deliveries, once or always allowed
✓Frequent visitors invited again in one tap
03
Parcels and lost property
Kept at the gate until the right person collects.✓Parcels handed over against a pickup code
✓Found items logged with a photo
✓Residents say "this is mine" in the app
04
Daily help
Cooks, cleaners and drivers, known to the office before they are let in.✓Verified by the society office
✓Flats told when they come and go
✓Pause for your flat, block for the society
05
Children's exit pass
A child leaves alone only with a parent's yes.✓Made in advance or approved when asked
✓The return is logged
✓Children added from the Resident app
06
Family, vehicles and parking
Each flat keeps its own people, vehicles and parking slots.✓Who approves visitors and who gets alerts
✓Parking slots allotted to flats
✓Vehicle number read from a photo of the plate
07
Work permits for interiors
Contractors enter only on dates the office has agreed.✓Work, place in the flat, crew, dates, hours
✓Approved with conditions or rejected
✓Crew passes end when the permit closes
08
Gate passes for goods
Nothing is carried out unchecked.✓Raised by the flat with the items
✓QR and six-digit code at the gate
✓Items coming back logged in
09
SOS, alerts and patrol
Guards, office and flats on the same alert.✓Hold to send an SOS from any flat
✓Emergency to the society or chosen towers
✓Patrol rounds with QR or NFC checkpoints
10
Community and complaints
The society talks in one place, and problems get an owner.✓Society group, custom groups, one-to-one
✓Useful contacts residents suggest and rate
✓Incidents with an owner and a deadline
SECURITY AND DATA
Each flat sees its own. Changes are named.
Each flat, its ownResidents see only their own flat's visitors, passes, parcels and helpers.
Private messages stay privateThe office does not see one-to-one messages unless somebody reports one.
Every decision is namedWho let a visitor in, who approved and who decided for the flat are kept with name and time.
Photos expire, records stayVisitor photos and ID images are removed after the days you set, and records are archived, never deleted.
Good to know before a demo
What SmartMy Society does not do today, so you hear it here first.
Maintenance bills and accountsDues, receipts and society accounts are not part of the product.
NOT INCLUDEDAmenity bookingClubhouse, hall and court booking is SmartMy Facility, with its own app and portal.
SEPARATENotices, polls and votingThere is no notice board, poll or voting. The society group carries news.
NOT YETCameras and boom barriersThe Guard app reads a plate from a phone photo, nothing more.
NOT INCLUDEDOffices, schools, factoriesThose sites are served by our sister product, SmartMy VMS.
SEPARATEA published priceWe send a written quote for your number of flats.
ON REQUESTQuestions and answers
What does SmartMy Society cover?
Visitors, guest passes, deliveries and parcels at the gate, daily help, children's exit passes, family, vehicles and parking, work permits for interior work, gate passes for goods, lost and found, SOS and emergency alerts, patrol rounds, society chat, useful contacts and an incident register.
Do residents need the app?
No. Residents can use SmartMy Society Resident on their phone or the resident portal in any browser. Both show the same flat, the same visitors and the same messages.
What if nobody in the flat answers?
The guard or the society office decides for the flat: let the visitor in, leave the delivery at the gate with a pickup code for the flat, or turn them away. The flat is told who decided, and every resident of the flat sees it in the history.
Can owners and tenants both use it?
Yes. Each person on a flat is an owner, tenant, family member or other, and the flat decides who can approve visitors and who gets gate alerts. Each family sees only its own flat.
Does it handle maintenance bills?
No. Maintenance dues, receipts and society accounts are not part of SmartMy Society today. It covers the gate, the residents and the community.
We are an office, not a society. Is this for us?
No. SmartMy Society is for apartments and gated communities. Offices, schools, campuses and factories use our sister product, SmartMy VMS.
What does it cost?
A society is charged per flat, per month, with a minimum for small societies. We have not published the figure. Tell us your number of flats and we will send a quote.
See it set up for your own society.
Tell us how many towers, flats and gates you have. We will show you and your committee the resident app, the guard app and the office screens, set up that way.