Questions and answers under lessons

Learners ask a question right under the lesson it is about, and the teacher or other learners answer there. The best answer is marked, and posts reported by three people are hidden until a teacher looks.
PLANSFrom Growth
Built and checked in code; not yet installed on a test system or used by a customer.

The problem it solves

  • Doubts are asked in a class WhatsApp group, the answer scrolls away, and the same question comes back next week.
  • Learners do not know where to ask about one lesson of a long course.
  • One rude post spoils the discussion, and nobody is there to remove it.

How it works

  1. Discussions are on for every course to start with; switch them off on the course if you do not want them.
  2. Under each lesson, learners on the course ask a question. The course's author and editors are told by email and in the app.
  3. Teachers and other learners answer under the question. The asker is told when an answer comes.
  4. The asker or a teacher marks the best answer; others can like answers.
  5. Anyone can report a post. At three reports it is hidden; teachers hide or show posts with a reason in Learn > Manage Courses > Learning > Classes and Community > Discussions.

Everything it does

Asking and answering

  • Under each lesson, for learners on the course (learning or finished) and its teachers
  • Text up to 5,000 characters
  • Answers sit under the question; one level, no answers to answers
  • Like an answer (not your own); the number of likes and answers show
  • Accepted Answer: chosen by the asker or a teacher

Keeping it clean

  • Report: each person once per post; at 3 reports the post is hidden by itself
  • Hide: teachers write why and hide a post
  • Show Again: puts it back and clears the reports
  • Teachers are the course's author, editors and Learn Managers

Who sees what

  • Learners see shown posts of courses they are on, and their own posts
  • Teachers of the course see every post, hidden or not
  • Learn Managers see all of the entity

With points (where installed)

  • Rights by points can require a number of points before someone may post or answer

Who uses it

LearnerAsks, answers, likes and reports.
Learn AuthorAnswers, accepts the best answer and hides or shows posts on their courses.
Learn ManagerModerates every course of the entity.

Where you use it

  • Web: under each lesson in the player
  • Web: Learn > Manage Courses > Learning > Classes and Community > Discussions
  • The SmartMy Learn app: in the lesson page inside the app (built and in testing, not in the app stores yet)

What you control

Settings

  • Discussions: on per course to start with
  • Hidden at: 3 reports, fixed

Notifications

  • New Question: to the course's author and editors, by email and in the app
  • New Answer: to the person who asked, by email and in the app
  • Every Learn event is a work message, so nobody can switch it off for themselves

Questions

Can we switch discussions off for a course?

Yes. Untick Discussions on the course. The questions area then does not show under its lessons.

Who can see the questions?

Everyone learning or finished on the course, and its teachers. People from other courses do not see them.

What happens to an abusive post?

Three reports hide it at once. A teacher can also hide it with a reason, or show it again.

Are teachers told about new questions?

Yes. The course's author and editors get New Question by email and in the app.

Related features

See your first course on it.

Tell us who learns (students, staff or both), how many people and what you teach today. We will set up one course with you and enrol a class or a department.