Gift orders with a message and gift wrap
Buyers mark an order as a gift at checkout, write a message for the card and add gift wrap at your price, or free. The message and the wrap arrive on the sales order, so whoever packs it sees them.
PLANSFrom Growth
The problem it solves
- A buyer sends a birthday gift and asks on WhatsApp for a note in the box, which gets lost.
- Gift wrap is offered in the shop but not online, so festival gift orders go elsewhere.
- The packer does not know an order is a gift and puts the price list in the parcel.
- Gift wrap is charged by hand after the order.
How it works
- A Website Manager turns on Offer gift wrap with a message at checkout in Shop settings. They set the Gift wrap price (0 means free).
- At checkout the buyer ticks This is a gift and can write a message for the card, up to 500 characters.
- The total shows the gift wrap line before the order is placed.
- The sales order gets a Gift group with the message, and a Gift wrap line at your price.
- Your team writes the card, wraps the order and sends it to the delivery address the buyer gave.
Everything it does
At checkout
- A Gift box with This is a gift, "Gift wrapped, with your message and no prices in the parcel"
- Message on the card (optional), up to 500 characters
- The gift wrap price is shown and added to the total
On the order
- Gift and Gift Message in a Gift group on the order's Website tab
- A Gift wrap line at the shop's price, with no tax added
- The price is in your entity's currency and converted when the site sells in another
- No line when the wrap is free
Who uses it
Website ManagerTurns gift orders on and sets the gift wrap price.
Packing staffRead the message on the order, write the card, wrap and pack without prices.
BuyerMarks the order as a gift and writes the message.
Where you use it
- Web: the editor's Shop tab, Shop settings
- Your website: the checkout
- Web: the sales order's Gift group
What you control
Settings
- Offer gift wrap with a message at checkout: off
- Gift wrap price: 0 (free) until you set one
Questions
Can the buyer send it to someone else's address?
Yes, by typing that address as the delivery address. There is no separate field for the recipient's name or phone yet, so the buyer can add them in the note for the shop.Does the gift message print by itself?
No. It shows on the sales order for your team to write or print the card.Is gift wrap taxed?
The gift wrap line is added without tax. If you need tax on it, include it in the price you set.Will the buyer's price be in the parcel?
The checkout tells the buyer there are no prices in the parcel, so pack gift orders without the receipt.Related features
SELLING AND MEMBERSOnline shop on your websiteSell your products on your own website: a shop page, a page for each product, a cart and a checkout. Each order arrives as an ordinary sales order in your SmartMy records, with the payment, delivery and discount on it.SELLING AND MEMBERSDelivery methods and a PIN or post code checkSet your delivery methods once: a fixed price, free above an amount, pick-up, or local delivery to the PIN codes you serve. Buyers check their PIN on the product page and choose a method at checkout.SELLING AND MEMBERSOrder tracking, receipts and buy againEvery order gets its own page: steps from placed to delivered, the tracking link, a receipt with your tax number, and Buy it again. Your team marks it sent and delivered on the sales order, and the buyer is emailed each time.SELLING AND MEMBERSOffers box on product pagesShow your current offers on every product page: the codes you choose, each with a copy button, and lines such as bank offers. Checkout always checks the code again.
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