A public page for each hostel
Each property you choose gets a public web page with its photo, amenities, room types, rent from, the beds free today and an enquiry form. Enquiries from the page land in your desk's list with the source Website.
PLANSScale only
The problem it solves
- Your listing on a property site shows last year's rent and beds that were taken months ago.
- People call to ask whether a bed is free, and the desk has to check a register.
- Website enquiries arrive in someone's inbox and are never followed up.
- With several branches, nobody can see all of them and their free beds in one place.
How it works
- On the property form, Description tab, tick Show on the Public Page. Add a photo, a description, the address with a map pin, the phone and the amenities.
- The property is listed at your system's address followed by /hostels, under the heading Hostels and PGs. It shows its type (boys, girls, co-ed), city, photo, amenities and the number of beds free today. Visitors can filter by city.
- Each property has its own page: description, address with a map link and phone. It has a table of room types with sharing, AC, rent from and beds free today.
- Rent from is the lowest rent of the rent plans for that room type, with its period. Without a fitting plan the page says Ask us.
- The visitor fills in the form Enquire / book a visit: name, phone or email, gender, room type, move-in date and a message.
- The enquiry arrives under Stay > Front Desk > Enquiries with the source Website, handled by the property's first front desk person (or manager). The desk calls back, plans a visit or books.
Everything it does
The list of hostels (/hostels)
- Every hostel with Show on the Public Page ticked
- Each card: photo, name, type, city, amenities, beds free today
- A full hostel shows Full: join the waitlist
- City filter from the cities of the listed hostels
- Listed in the site map for search engines
A hostel's page
- The hostel's photo and description
- Amenities; seven come ready: Wi-Fi, Laundry, Mess / Food, Power Backup, CCTV, Gym, Parking
- Address, a Map link from the hostel's pin, and the phone to call
- Rooms table: room type, sharing, AC, rent from per period, beds free today (or Full)
- Free beds are counted live: not blocked, rooms in use, not held by a booking
The enquiry form
- Name, and a phone number or an email (one is needed)
- Gender, room type, move-in date from today, and a message
- A hidden trap field turns away spam robots
- Each enquiry is written in the enquiry's history as Enquiry from the public page
Book now (a setting of its own)
- With Online Booking on, room types whose rent plan asks for a deposit or booking fee show Book now
- The visitor books a bed and pays online; see Online bed booking with payment
- Room types without such a plan keep the enquiry form
Who uses it
Owner / AdministratorChooses which properties are listed and fills in the photo, description, amenities and map pin.
Front Desk / AccountsFollows up the enquiries that arrive from the page.
VisitorLooks at the hostels, sees the free beds and sends an enquiry.
Where you use it
- Web, public: /hostels and /hostels/<number> on your system's address
- Web: in SmartMy Stay the app menu is named Stay and Hostels is named Properties; forms, fields and messages still say Hostel
- Web, back office: the hostel form's Description tab (Show on the Public Page, image, amenities); enquiries under Stay > Front Desk > Enquiries
- Not a full website: the page has the hostel's photo and facts, not your own design or extra pages
- Not more than one photo per hostel: the page shows the hostel's main image
What you control
Settings
- Show on the Public Page: off for each hostel to start with
- Amenities: seven to start with, add your own under Stay > Configuration > Rooms and Residents > Amenities
- Online Booking: off; shown once the hostel is on the public page
Notifications
- No message to the visitor or the desk when an enquiry arrives; it appears in the desk's Enquiries list
- The enquiry is assigned to the hostel's first front desk person, else its first manager
Questions
Do we need our own website?
No. The page is served from your SmartMy system at /hostels. You can link to it from your own site or your Google business listing.Is the free bed count up to date?
Yes. It is counted when the page opens, from the bed map. It counts beds not blocked, in rooms in use, and not held by any booking from today on. A bed booked from next month is not counted as free.Can we show several photos?
Not yet. Each hostel shows one photo, its main image, on the list and on its page.Will the desk be told when someone enquires?
The enquiry appears in Enquiries with the source Website and the desk person as handler. No separate alert is sent, so keep the Open filter in view.Can visitors book and pay from the page?
Yes, if you turn on Online Booking and the rent plan asks for a deposit or booking fee. Otherwise the page takes enquiries.Related features
PUBLIC PAGE AND ONLINE BOOKINGOnline bed booking with paymentVisitors of your property's public page press Book now, choose a move-in date and get a bed at once. The deposit and booking fee are invoiced on the spot and paid online; a booking not paid within your hold hours is released.ENQUIRIES, BOOKINGS, WAITLISTEnquiries, site visits and the funnelEvery person who asks for a bed is an enquiry with where they came from, what they want and who follows them up. Plan a site visit, book a bed straight from the enquiry, or close it with a lost reason, and see which sources fill your beds.ENQUIRIES, BOOKINGS, WAITLISTWaitlist with bed offers by emailPeople who want a bed when you are full wait in line, by property, room type, gender and dates. Every hour the system looks for a bed that fits, offers it to the first in line by email for a set time. The desk books it when they accept.HOSTELS, ROOMS, BEDSHostels, blocks, floors, rooms and room typesSet up each property once with its address, amenities, staff, gate in-times and stay rules, then its blocks, floors, rooms and beds. Room types say how many share, AC and attached bath.BILLINGRent plans by property, room type and categorySet the rent of a bed once per property, room type and kind of resident, for any period from a day to a year. Bill it in advance or in arrears, prorated by the day. Each new stay picks the plan that fits, and a manager can give one resident a discount.MORE IN THE PRODUCTShort stays with a rate calendar and booking-site calendarsSell beds by the night next to your monthly residents. Price rules set each night's rate by season, weekday, occupancy, length of stay and how early it is booked. Calendar links keep your beds in step with booking sites.
See it with your own beds and rent plan.
Tell us how many beds and properties you run. We will show you a booking, a month of rent and a move-out, set up the way your PG works.